| Name of Complainant | |
| Date of Complaint | July 12, 2021 |
| Name(s) of companies complained against | TeamViewer |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have one desktop, two laptops, a smart phone, & tablet I’m using for personal use (free @ home) & have assigned to each a separate email.
For whatever reason, I’m (flagged?) for commercial use & any attempt to remedy THEIR mistake has been met w/ non-existent customer support unless I pay for a commercial license.
The most recent complaint I must make is when trying to access one computer remotely the moment it connects it shuts down the computer logging onto the other.
This really reeks of invasion of privacy & all could easily be remedied if they would adhere to the adage:
The customer is always right.
In the future, I planned on using TeamViewer commercially w/ a business & only currently using it personally to “learn the ropes” but the experience has been so awful, I’ve chosen not to IF they don’t remedy the situation as I outlined above.
These are only a few problems I’ve encountered w/ them.
If I have legal suit I could file against them, please let me know. It’d hafta to be pro Bono until we win.
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