| Name of Complainant | |
| Date of Complaint | December 2, 2019 |
| Name(s) of companies complained against | tatasky |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
I have tatasky connection since a long time. For any additions or deletions in package I am facing problems as I am not a computer savvy.
Previously I scouted for a dealer got done. For free channels as per dealer advise given SMS for addition. Single SMS for more than one channel doesn’t work. At the end of the month received a bill for SMS charges@₹.3/- per each. BSNL said such SMS are not in the package. Two days back three free channels stopped getting. On my calling customer care, I was advised to give sms as done earlier. I have two TVs. I have to give 6 SMS costing₹18 . Is it the way tatasky earning? Is it not cheating? One executive who spoke to me this morning abruptly disconnected phone.
Hi, that’s not how it should have been! Kindly share your RMN/Subs ID so that we can look into this.