| Name of Complainant | |
| Date of Complaint | June 16, 2019 |
| Name(s) of companies complained against | tatasky |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
Hello Sir,
I have taken Tatasky DTH connection 3months back. There is some problem with the modem since on last 7th june, DTH stopped working hence I called customer care immediately to take a look. A guy from TATA came up on the same day & informed that modem is fail so this needs to be replaced which would be done from their end with in 48 hours & my service would be resumed. Now after 7th june to till date nobody have yet visited to my place neither i got any call from technical team to get this fixed. Its been 10days to this issue & i have called Tata Customer Care 35/40 times & everytime i got the same answer that visit would be arranged within 2hours, we are sorry & don’t worry but this is not the case. Can you please check from your end with the complain number & my contact that how long would it take to address in priority?
Complain: 1ILWDD8F
Name: Darshit Cholera
Contact: 9724284670
Image Uploaded by Darshit Cholera:
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
We hope your issue has been resolved. Let us know if you require further assistance, we will be glad to help!