| Name of Complainant | |
| Date of Complaint | February 7, 2022 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Dear Sir, I lodged a complaint in Tata sky customer care in order to resolve the malfunctioning of set top box at about 9.13am on 5th January, 13E2KOBHU/ Complain no. I have been assured that my issue would get resolved by 24hrs. However no one bothered a bit to fix my issue from Tata Sky end. Though I revived a call from their concerned team yesterday statingengineer’s quick visit which doesn’t take place yet after exceeding the stipulated duration. I called up again this morning & got the same response. I just received a call from their back end confirming engineer’s visit by today. I am feeling inexplicable humiliation and ignorance displayed by Tata Sky. Your local operator and field executives literally ruin your reputation by delivering poor service to the customer. I would like to request you to ponder over as the axiomatic approach from my end to leave the connection asap. Thanks
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Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure out the best way to solve this issue for you. You will hear from us shortly.