| Name of Complainant | |
| Date of Complaint | July 10, 2020 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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However, I was shocked to see that my next due date was shown as 02.08.2020. I lodged a complaint on the same day and was allotted a reference no. 277M9UYS.
When I got a call the next day, I was informed that the due date has been reduced by 5 days as I am also using Tata Sky Binge and the payment for the same has been adjusted and 5 days reduced.
I told them that since I had got the Tata Sky Binge installed on 16.06.2020 and was eligible for 1 month free subscription of the same, I would pay the amount for the same only on 16.07.2020. I was later informed that my due date is the same i.e. 7th of every month.
The said fact is totally incorrect, false and misleading. I had not got installed any such service, The said service has been installed by Tata Sky at the backend only under the guise of a customer request and amount charged without any permission.
Even though I got the said service deactivated, but the due date is still showing to be 02.08.2020 and not 07.08.2020.
I have been wrongly charged for a service not at all requested by me. It amounts to cheating and defrauding the customer,
Hi! We understand what this has been like for you. We are looking into the matter now. Allow us some time as we figure the best way to solve this issue for you. You will hear from us shortly.
We hope your concern has been addressed. Let us know if you require further assistance, we will be glad to help!