TATA Sky Technician not visiting for service, complaint unresolved from more than 30 days

Name of Complainant Murlidhar Naik
Date of ComplaintAugust 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Murlidhar Naik:

Dear Team,

I had booked complaint for “No Signal” issue in 2nd week of July 2020 also did several follow up with back end team via chat process and calling team. They always informed within 2-3 days technician will visit but its been more than month now. No technician visited nor any online support has been provided from TATA sky team.

I requested them a several time that this connection was only taken for my mom hence she could not find easy to watch in TATA sky mobile app. Still they insist me to access services on TATA sky mobile app, meanwhile I have been charged for activation during these days which they promise to payback once services get started. Hope this promise is not same like they are doing me from last month for Technician Visit.

I don’t understand for how long they are going to use COVID19 pandamic reason for their negligence of work.

Futher I request if you could really help me in this kindly contact me

Image Uploaded by Murlidhar Naik:

TATA Sky Technician not visiting for service, complaint unresolved from more than 30 days

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