Name of Complainant	Ranjan Mahapatra
Date of Complaint	June 26, 2019
Name(s) of companies complained against	Tata Sky
Category of complaint	Entertainment
Permanent link of complaint	Right click to copy link
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Sir,

I would like to complain against Tata Sky DTH Service for the deducted amount and deactivated from my Account i.e. Subscriber ID 1188462590.

I have moved to Bhubaneswar from Hyderabad on 4th June 2019. I called Tata Sky Service Center for the relocation of my DTH on 8th June with ref WO NO# 1IBR1G7E but no technician visit to my new address in Bhubaneswar, I repeated complaints about this to Tata Sky Help Center. But Still, no service is given by Tata Sky.

I  installed the Tata Sky DTH with a private technician form outside with Rs 750, still no technician visit to my home at Bhubaneswar. A few days later I got a call from Technician and I said about the situation and no need to come. I recharged with Rs 400 for that time.

Now on 23rd June, I got an SMS and My Tata Sky Account deducted Rs 300 for Technician Visit Service Charges and also deactivated my account. Immediately I called and register a complaint on Tata Sky Help Centre, the Executive said that my complaint is registered and will be resolved within 10:41 am on 26th June.

Today 26th June, my account is still de-active. I called Tata Sky Helpline for a solution, but the Executive I talked with ‘Anwar Hussain from Assam’ is very rude and impolite said I have to wait again for 1st of July.

I  don’t understand, why I have to wait for another 6/7 days for no reasons without my fault. I recharged and also installed my DTH with a private technician with a higher amount without any support from Tata Sky, but still, Tata Sky deducted an amount from my account and de-active for last 4 days.

I need a solution for this and also necessary action should be taken on the persons involved in this.

Thanks  & Regards

Ranjan Mahapatra

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