Name of Complainant	gaurav jain
Date of Complaint	April 6, 2021
Name(s) of companies complained against	Tata Sky
Category of complaint	Entertainment
Permanent link of complaint	Right click to copy link
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Dear Sir,

I have a Tata Sky cable connection having ID 1131883512. I had applied a secondary connection on the same ID in the month of FEB 2021 . I have asked the tata sky representative to tell me the procedure and the rent for the secondary connection . the representative  told me that i have to pay  rs 1200 for the secondary box , rs 12 per metre for the wire ,where first 10 metre wire was free and rs 61.36 for the monthly charges for the secondary box. and i will see all the channels on my secondary box  ,which is coming on my primary box. But ,now i come to know that the representative of tata sky was telling lie.I contacted the senior officer and they are saying that their representative had given me wrong information and they are sorry for that. But i don’t want to run my secondary box now ,because they told me rent for secondary box is rs 61.36 and now  i have to pay approx rs 270 with rs  61.36 rent included  for secondary .

i asked them to refund the amount rs 1200 for box and rs 132 for the wire and take back the box and wire but they are saying they are unable to refund the amount.

i want you to please help me because the information given me was wrong and they accepted that the fault was their side.

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