| Name of Complainant | |
| Date of Complaint | April 29, 2019 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
      |
|
My tata sky ID number is 1112322027. On the 27th of April I requested for a technician visit for my tata sky connection as the set top box was disconnected. My old digicard was misplaced and could not be found so the technician replaced it with a new digicard. This digicard has a new number. Now when I am trying to watch something on the set top box it is showing a error message i.e. pairing error. I am repeatedly calling the customer care center from the 27th itself and till now there is no resolution and my tata sky is not working till now. When ever I am calling them they are asking me to wait for 24 hours or they are saying the technical team will call you. Please help me resolve this case. I am not being able to watch my televion till now. I had made all the payments for the technician visit and everything. This is the service I am getting from TataSky’s end
.
Image Uploaded by Biswajit sarkar:
Hi, your concern is certainly noted. We have raised a service request. Rest assured, you will hear from us soon.
We hope your concern has been resolved! Let us know if you require further assistance, we will be glad to help!