As discussed with your executive I again mark mail for your reference.

Even I attached 5th January recharge successful confirmation message as well as 6th January recharge successful message.

Now my matter is that when I made recharged on 5th of January 2020, then I receive message that recharge is successful and even my amount i.e. 322 rupees has been deducted from my saving account.

Then I called your customer care so he tell me that recharge was not done. You have to recharge again. Then I made again recharge on 6th of January 2020, and i thought that Amazon customer care will help mine.

But he told me that the amount is not deducted from our end it is deducted by Tata sky . Then I called Tata sky customer care and forwarded mail which I get from Amazon and then one of your executive contact me and he ask me to send deduction screenshot and transaction I’d .

Which i had attached with this mail. And then according to Tata sky customer care executive I sent mail him and deduction details he told me that amount is not debited to our end.

So please tell me from where get my money back.

Again and again I called the Tata sky customer care and your executive told me that they will get back to me in 4-5 working days. But it’s not like that.

Please guys do this on priority .

I think it’s my 4th or 5th mail that I marked to you .

Please do the needful.

This is mail which i marked to Tata sky help centre. I hope it will resolve soon.

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