| Name of Complainant | |
| Date of Complaint | August 23, 2020 |
| Name(s) of companies complained against | Tata Sky |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello,
Myself Ramesh Dabhade, I am using your TATA SKY set box with Customer
ID – 1156187732
Few months back I shifted to Chembur, I had also contacted your service centre & informed about the address change but there was no response from your team to fit the set top-box, so I myself fitted the same.
But today the set top box is not working, in-spite for multiple calls to your service center the response that I got is that I need to pay for the technical charges & you will be sending the set top-box to my Old address (which I have left 6 months back)
Instead of responding to my query you are just interested in making money. Pervious also your set top-box was not working that time also I had paid charges to you, this happens in every 6 months that your set top-box is not working, so after every 6 months if your set top-box is not working iI need to pay charges for new box, NO I won’t pay any charges it’s the company’s responsibility to provide me new set box @ my current address in Chembur without any charges,also the set top-box should be in good condition & should not be faulty
Kindly resolve this issue asap
Image Uploaded by Ramesh Dabhade:
Hi, we strive to give the best of service to all our customers. We understand your concern. As per our company policy, these services are chargeable. Do let us know if you need any assistance.