TATA sky, Disconnected even though I paid annual subscription

Name of Complainant Biksham Gujja, on behalf of Vikram Akula
Date of ComplaintDecember 7, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Biksham Gujja, on behalf of Vikram Akula:

My RIM is 9704123275
Subscription id: 1006265753

Dear Madam/ Sir

I paid annual HD subscription on 2nd Aug.2018. I paid Rs.6,400, this amount came when I logged on to my account and clicked on annual subscription. I paid with credit card. I sued for some days and went on travel. I noticed, around end of November, my connection was not working. I called them, the say, yes I paid Rs.6,400, but they thought it is daily rate or some thing which I did not get it. I should be getting service until 1st August 2019

After that various people phone from various places only tell that I need to pay again to view.

I need to get my connection activated.

I have only one box, only one TV, I do not use any gadgets to use.

So kindly restore my connection

with regards,

 

 

 

 

 

 

Image Uploaded by Biksham Gujja, on behalf of Vikram Akula:

TATA sky, Disconnected even though I paid annual subscription

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