Tata Sky demanding charges against technical issue due to no signal problem

Name of Complainant Vishal Gupta
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link
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Text of Complaint by Vishal Gupta:

My tatasky connection is not working due to no signal problem, but when i complaint the customer care, they told me the technician will visit at my home and i have to given service charge of Rs.150/- to him. But the fault is from tata sky side, their dish is not receiving signal, then why the consumer will pay for it. This type of problem i have faced 07 times in a year.

Image Uploaded by Vishal Gupta:

Tata Sky demanding charges against technical issue due to no signal problem

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