This is to inform you myself vikrant M. Shinde. I had buy tata sky dish from flipkart and which is delivered at 1st april in rs 1699/- , Which includes one month free hindi and marathi pack with free delivery and installation. As per my order tata sky dealer came and installed dish and set top box and they own set my pack on my mobile app. Which is ends on 28 th april 2019. So we get one month free pack as per my order.
But today i got 1 sms on my registered mobile number. The sms is given below.
( Tata Sky ID 1309583092
Balance valid till 11-Apr-19
Monthly charges Rs 473
Any change in pack will affect your monthly charges and validity
Recharge & manage your account on Tata Sky Mobile App, Click to download now
http://bit.ly/TDLSM )
So i can’t understand how to date reduced from 28th april to 11th april???
I didn’t get any extra channels or any extra services from tata sky. Or not any activation on television . also when installation tata sky dish, the tata sky agent himself add pack on my mobile application.
We don’t know what , why happening this.? After so much thinking, trusting i was purchase tata sky, but now i am frustrating from this issue. I just want return my package till 28th april 2019.
Why tata sky cheating with customers like this. I already paid for tata sky d2h and one month pack but now i am shocked after above sms. It’s tottaly injustice and cheating with customers. We don’t want to suffer from this issue. Please do some needful action and active my pack till 28th april 2019 as activated before.
Otherwise i don’t have option to change my service provider and complaint in TRAI regarding such issues. Also need to take legal action against some problems.
Thanking you.
VIKRANT SHINDE
MOB – 7208529727
Tata Sky ID – 1309583092
Hi, as per TRAI direction, following the new Tariff order, service providers will migrate their customers to the best fit plan carrying their key current channels. This process is being done in a phased manner every day to migrate the millions of customers. Each customer has the option of changing their channels and packs at any point in time, before or after the migration. For this, please download the Tata Sky App or visit mytatasky.com and go to Manage Pack, or visit your nearest dealer.