| Name of Complainant | |
| Date of Complaint | April 11, 2019 |
| Name(s) of companies complained against | |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Last year I was contacted by Tata sky personal and offered one year package. They told me that the same channels will be available for next one year without any change irrespective of changes in tariff or any other reason. Now my package has been changed. This is simply violation of contract.
Image Uploaded by Vineet Goel:
Hi, as per TRAI direction, following the new Tariff order, service providers will migrate their customers to the best fit plan carrying their key current channels. This process is being done in a phased manner every day to migrate the millions of customers by the 31st March. Each customer has the option of changing their channels and packs at any point in time, before or after the migration. For this, please download the Tata Sky App or visit http://www.mytatasky.com and go to Manage Pack, or visit your nearest dealer.