| Name of Complainant | |
| Date of Complaint | August 27, 2022 |
| Name(s) of companies complained against | TATA PLAY |
| Category of complaint | Entertainment |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am vijay shah resides in kanpur,UP and I am a customer of TataPlay and they have activated Tata Binge to my subscription without my consent and deducted money from my account. I had some issue with my set up box and the service man came to fix. He asked us do we want to activate Tata Binge and we clearly refused as we don’t watch OTT.
After raising a Complaint, they have denied for a refund and made a false statement that I have only given the consent to activate the subscription. Their customer service is so pathetic that they hung up the call while you speak to them.
I also have call recording where they are clearly saying they don’t have any proof of how it got activated.
I have seen similar complaint so many and it’s a proof that Tata Play is doing a fraud.
Tata Play should address these issues ASAP.
Subscriber Id – 1208344174
Hi, we understand your concern. Our team will get in touch with you as soon as possible. Be assured your issue will be resolved at the earliest.
We hope your concern has been addressed! Let us know if you require further assistance, we will be glad to help!
Same is the the case with me, Binge services automatically got activated and they also have been deducting ₹49/- every month since July 2022. When I asked this to their Callcenter. They said I only entered OTP, when I told that I have no Binge app installed in my mobile or in TV. where the OTP has been enter, on which she had no answer. She simply disconnected the call. Horrible support. Tata Play team simply cheating their customers.