Name of Complainant	Tarun
Date of Complaint	October 24, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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1. I was exploring plans on app
2. My plan changed automatically
3. I call customer care 121
4. Initially i was told system not working…all 3 interactions
5. I cant change back to old plan
6. Then  i was told i change it from app
7. App still says cant change back to old plan 499
8. Multiple calls…i told them do whatever you think is right
9. Raise concern on social media…no action
10. CC team will not raise the complaint
11. Questions – is this the way you advertise minimum complaint?
12. Not raising complaints simple way to lower it down
13. No profiling..check my account …9967734440.
14. No time for your iresponsible staff calls
15. Email interaction would be better..

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