Taking Penalty when my transaction complete at before 4 hours deduction time

Name of Complainant Vikas
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Vikas:

I am giving my loan time to time but this month they take extra charges without any reason just say late payment for September but I can pay my loan at the time but they will say it is late payment I have a proof my transaction

Image Uploaded by Vikas:

Taking Penalty when my transaction complete at before 4 hours deduction time

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