Zoomcar

Zoomcar disappointment

Posted on by Consumer Court
Name of Complainant Jatin Mendiratta
Date of ComplaintJanuary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked a tata tiago through zoomcar for 1st january 2022 after 2 days of the booking i received a call from zoomcar that the car is not available and they offered me another car that was available. And today, when i was waiting for the car at 7AM the car didn’t arrive customer care […]

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Zoomcar — Escalation of wrongly charged Fee over the inconvenience caused during ride

Posted on by Consumer Court
Name of Complainant Raja Singhai
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I want to escalate regarding Booking ID: JPS69PVNH. I took the car yesterday for which the keyring was very loose and ultimately the key got detached from the keyring somehow and got dropped off. I still had the keyring along with the car remote with me. After this, I called the customer care number several […]

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Faulty Car given by Zoomcar and now they are not refunding the money after multiple followups

Posted on by Consumer Court
Name of Complainant Arijeet M
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Hi Team, On 8th October 21, I booked a car from Zoomcar and paid a sum of 14860/- for 10 days.On the same day I logged a complaint to Zoomcar that the car which is given to me has multiple issues. Issue are: 1. Multiple punctures in the car (Count is 15. Even stepney of […]

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Zoomcar surplus charges

Posted on by Consumer Court
Name of Complainant Lavpreet
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

JPS69HQUQ Pick time was 6:30 AM, documents were not verified due to app issue till 7:30 AM attached is that page from updated app. Three problems were reported for this booking: 1. Vibration in steering when car is above 40kmh and we hit break slowly 2. Till 5th October there was no issue with AC, […]

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Zoomcar self-drive: No refund in the car breakdown incident

Posted on by Consumer Court
Name of Complainant Ankit Periwal
Date of ComplaintSeptember 26, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

During my booking (JPS69LPZR) while returning back to my pickup location on 21st Aug at roughly 2pm, I had a car breakdown, where the automatic transmission of my booked car Swift AT suddenly stopped working and the car would not start at all. This was at Amroha district in UP which was still 150+ km […]

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Refund

Posted on by Consumer Court
Name of Complainant Sneha birdika
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I cancelled a booking when on that particular day, it wasn’t possible for the delivery agent to deliver it and full refund was agreed upon immediately. 20 days later, I havent received it, followed up about 10 times through app, email, and Facebook but they would refuse to get on the call saying customer care […]

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Zoomcar turned off the ignition while the car was being driven, this process could have took our lives.

Posted on by Consumer Court
Name of Complainant Alikhay Juneja
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Zoomcar turned off our ignition while we were driving and we were five people on board. We were about to die. This corporation has no value for human life Zoomcar turned off the ignition while the car was being driven, this process could have took our lives. was last modified: July 31st, 2021 by Consumer […]

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About zoomcar’s services and condition of the car

Posted on by Consumer Court
Name of Complainant Adwait Dwivedi
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I booked a zoom car and picked it yesterday. It was a red swift. While picking up the car, I told the operator that the condition does not look good. He assured me the car is in excellent condition, I took his word and picked the car from rajouri garden, Delhi to my hotel – […]

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Zoomcar fraud

Posted on by Consumer Court
Name of Complainant Manikanta Kella
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello Sir/ Madam.   I tried to book zoomcar from their application on 8 th April and 9 th April. Money debited and booking confirmation not happened. There it mentioned 4-7 days. But it’s more then 2 months. The amount debited is 2880,2880 and 2380. This much amount debited and not confirmed. I tried so […]

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ZOOMCAR is not processing my refund of Rs. 2660/-

Posted on by Consumer Court
Name of Complainant CHEVENDRA JABILI
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I have completed my zoomcar trip on may 10th 2021 and I haven’t received my refund of RS. 2660/- till now.  I have been sending reminders through the app about my refund but no one is responding to the mails or calls. I need my refund immediately as it has been 3 weeks since I […]

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