Zoomcar

REFUND FROM ZOOMCAR

Posted on by Consumer Court
Name of Complainant Muktesh Gupta
Date of ComplaintMarch 6, 2022
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Due to ZOOMCAR pickup and Drop services, I suffered lot during journey and the local driver in Delhi totally misguided us and his behavior is also very arrogant. At the pickup time, we waited for 2 hours for him to come and during drop also he refuses to pick the car. They imposes extra penalty […]

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Refund of unused service

Posted on by Consumer Court
Name of Complainant Sanjana deshmukh
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

On 12th feb 2022, sunday, I booked a zoom car for 13th feb 2022 early morning 5:30am to 12: 30pm. When we went to the desired location the car was not available. Still we waited for 1 hr for car to arrive but it didn’t. So finally we booked an ola service and departed to […]

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Zoomcar Terrible experience escalation JPS692YMA

Posted on by Consumer Court
Name of Complainant Rajat Kohli
Date of ComplaintFebruary 20, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Greg, you need to take stock of what’s happening with Zoomcar! Your services are going so terrible now!!!!! Booking ID:JPS692YMA, stranded on deserted streets across gurgaon. Booked for 9.30pm. Got a call at 7 am saying the car we booked is not available and they’ll change the car. reached location at 9.30. Owner didn’t want […]

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Fraud and no response

Posted on by Consumer Court
Name of Complainant Aakash Pillai
Date of ComplaintFebruary 15, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I had booked i20 car from Zoomcar today for 12hours and I didn’t get the car nor call from executive and still now it is showing upcoming booking number given is wrong and despite calling customer care since morning no response for the same as well they charged 3000 for previous booking as traffic violation […]

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Refund of money unused service ZOOMCAR

Posted on by Consumer Court
Name of Complainant RAVIKIRAN
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 30_Jan2022, I booked a car from zoomcar and the timing was 09:30a.m to 05:30p.m but the car was not delivered to me and my payments got debited from my account. And after calling several times to zoomcar customer care, they are telling that a call back from refund team will come within 24hours but […]

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Car booking

Posted on by Consumer Court
Name of Complainant Aniruddha Maity
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a car from zoomcar at the time of trip the car was no where in the location and we tried to reach out to them but no one is giving response to my call Car booking was last modified: February 11th, 2022 by Consumer Court

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Car didn’t find on given location

Posted on by Consumer Court
Name of Complainant Anjali
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We booked a car on 8 February around 1 am and when we went on the location we didn’t find the car there were no car. And my tracking for car is still ongoing and I need my refund for that. ID JPS692U5P Car didn’t find on given location was last modified: February 11th, 2022 […]

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Customer harassment

Posted on by Consumer Court
Name of Complainant Rakshak Sarkar
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked a car on 5th February for 9th February. After reaching the location it was showing the car is not available. After having a conversation with the customer support executive for more than 2 hours, he allocated me a car at a different location named Girish park and I agreed to it. When […]

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Zoomcar not refunding money

Posted on by Consumer Court
Name of Complainant Snehajit Mitra
Date of ComplaintFebruary 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 26th January 2022, I booked a car from zoomcar as home delivery and pickup and the timing was 09:30a.m to 08:30p.m but the car was not delivered to me and my payments got debited from my account. And after calling several times to zoomcar customer care, they are telling that a call back from […]

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It is complaint against Zoomcar

Posted on by Consumer Court
Name of Complainant Rajeev Goswami
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked car on 25th dec 2021 and I reached the location but there where no car is available then I call customer service but the call was not connected then after 1hrs car owner call me and said car was in garage my booking id is JPS6906F8 pls take action against this fraud company […]

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