Zoomcar

ZOOMCAR IS NOT REFUNDING MY MONEY

Posted on by Consumer Court
Name of Complainant CHANDRA SHEKHAR SHARMA
Date of ComplaintDecember 23, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

RESPECTED SIR, I BOOKED A ZOOM CAR ON 13/12/2022 CAR NO.MP04EC0548 BOOKING ID-JPSNCJQT2, DURING RIDE CAR WAS SHOWING D.E.F LIMIT 750 KM THAT TIME I WAS NOT AWARE ABOUT D.E.F I WAS TREVELLING WITH MY PARENTS, MY WIFE AND DAUGHTER DURING RIDE ON SAGAR VIDHSHA HIGHWAY CAR WAS SUDDENLY STOPPED, I CALLED LOCAL MACHENIC HE […]

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Zoomcar host

Posted on by Consumer Court
Name of Complainant Sangharsh Satpute
Date of ComplaintDecember 23, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am zoomcar host my car went on booking on 20th november 2022 via zoomcar host program and their customer had very badly accident my car and Zoomcar team still not give me any update about my car. my car is still in Your designated workshop in same condition they did not started any repair […]

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Car breakdown, unable to reach Zoomcar support for refund and resolution

Posted on by Consumer Court
Name of Complainant Sriram Girivasan
Date of ComplaintDecember 18, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We booked a zoom Renault Kwid from 6AM, 16th December to 10PM, 18th December. We tried to communicate with the team more than 15 times and there was no resolution whatsoever. Customer service is pathetic to be honest. Repeating the story again, we took the car around 9AM and we filled petrol around 11:00 am […]

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Zoomcar Booking Canceled last minute and no options provided nor refund.

Posted on by Consumer Court
Name of Complainant Sujata Reddy
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi Team, I booked zoomcar with Ref ID JPSNCIHXL almost 10 days before and finally when I went to receive the car, they canceled the booking. They did not provide alternative options nor refund. Unable to reach their customer service nor live support. They have not even refunded the money. Zoomcar Booking Canceled last minute […]

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Extra charges Claimed by Zoomcar

Posted on by Consumer Court
Name of Complainant Mobin Mansuri
Date of ComplaintDecember 13, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my trip on 11 th Nov 2022 with booking ID JPSN7N90S After successfully do all the starting procedures I started my trip in Present of Host after 5 to 6 hrs I returned back to host place and I completed my trip in present of host wife. But unfortunately I forget to do […]

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Fraudulent bookings Zoomcar

Posted on by Consumer Court
Name of Complainant Aarthi Raman
Date of ComplaintDecember 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a car and selected the time as 9.00 am 10/12/2022 to 7.00pm 11/12/2012. The app defaulted the times to 2.00am 10/12/2022 to 11.30 am 11/12/2022. When I saw the booking confirmation email I realised the issue and called the customer care number. I was told that they can see that the time is […]

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Additional charges on Zoomcar Booking

Posted on by Consumer Court
Name of Complainant Anushka Sharma
Date of ComplaintNovember 22, 2022
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I had booked a car (Datsun Redigo MH14FS 8376 Booking Id: ZPSN754PO) for 24th sept to 26th sept (39 hours) and paid the entire amount on the actual booking day and before the service is started. After 2 days of service being completed, I got a email to pay Rs 5000 as an ‘Inconvenience Fee’ […]

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Money not refunded by zoomcar

Posted on by Consumer Court
Name of Complainant Aman Kumar
Date of ComplaintOctober 30, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

This is regarding booking of Honda Amaze 1.2V having booking id JPSN7T8A0 FROM Zzomcar. FastTag that was installed was not working so I have paid all the toll charges manually. I have attached the receipts, kindly process the refund for the same. Toll charges paid-120,100,100,60,125,100 Total-505 Even after multiple emails not getting any response Money […]

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Booking id JPSN76KZC ahowing completed and car is very far away out of mumbai.

Posted on by Consumer Court
Name of Complainant Karnna
Date of ComplaintOctober 30, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booking id JPSN76KZC its showing booking completed and when navigating to my car my car is in rajasthan …..i want my car asap safely…and pay me extra for whatever car is using still….stop scamming and ending booking even though car is very far away from drop location #scam #fraud Booking id JPSN76KZC ahowing completed and […]

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Pending Payments from Zoomcar

Posted on by Consumer Court
Name of Complainant Naresh
Date of ComplaintOctober 18, 2022
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I have pending payments from Zoomcar, they agreed with the damage of the vehicle and asked me to get it repaired and submit invoice in the tickets that were raised. I’ve sent them the invoice very long back, now they’re not responding and even if they respond a new guy responds on email saying that […]

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