Zoomcar

pending approval engine part

Posted on by Consumer Court
Name of Complainant kuldeep meena
Date of ComplaintMarch 17, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My car is damaged in ongoing booking rj40ua0925 on13 dec 2022 my car repair worked in 14 jan completed engine full loss but some partt repair and some part install my money but 1000km running testing my car turbo part is not working my car parking in zoom authorization workshops laxmi motors in jaipur but […]

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Zoomcar charged 2750 for 34 KM

Posted on by Consumer Court
Name of Complainant Dhanasekaran M
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

This is regarding my booking ID: JPSNC84RU, I have booked car for 8 hours on 21 Feb 2023 and i end my trip after 34 KM and filled two litter petrol and dropped the car at same place. But they charged 2750 for fuel cost. I was shocked and raised compliant with zoom car, They […]

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Zoomcar host program

Posted on by Consumer Court
Name of Complainant Kajol Bisoyi
Date of ComplaintMarch 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booking id: JPSNCUZNL, vehicle was taken by the user since booking was done for 12 hrs, trip could not start since there was no OTP received from Zoomcar, user was in a hurry, so provided the vehicle. Raised a complaint to support team in the next minute, morning i see that the booking details have […]

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INCORRECTLY Charges Refuelling fees

Posted on by Consumer Court
Name of Complainant Nipun Rustagi
Date of ComplaintMarch 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked zoom car under I’d: JPSNCI3P8 While picking up car following things happened 1) car odometer was not working correctly as it does not show kms 2) I raised this concern to zoomcar representative present. He said nothing to worry 3) car was given to me at 0 percent fuel While dropping the car […]

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Zoomcar host program

Posted on by Consumer Court
Name of Complainant Dhaval patel
Date of ComplaintFebruary 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Zoomcar host program is fraud My car was damaged by Zoomcar guest but Zoomcar did not provide any compensation for that After that i have been trying to remove my car from Zoomcar host program but they’re not responding No action is been taken Zoomcar host program was last modified: February 6th, 2023 by Consumer […]

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Zoomcar Car rental fraud

Posted on by Consumer Court
Name of Complainant Prathmesh Chouhan
Date of ComplaintFebruary 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked car on the zoomcar app and paid ₹8500 in advance. My pickup was on the 31st dec 2022. 15min before the pickup time they cancelled my booking without any prior notice. The customer care lady says that the host cancelled it because they had some new year plan and I can book a […]

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Reimbursement of Fastag charges and Late Fees not yet made

Posted on by Consumer Court
Name of Complainant Bikash Mani Bharadwaj
Date of ComplaintJanuary 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Madam/Sir, Please refer to your response at the trailing email. You have stated that “in case of a Fastag not working due to insufficient balance or any other reasons, you need to contact Zoomcar customer care in advance and intimate us of the same. In absence of such advance intimation, we regret to inform you […]

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Severe damage to my car via zoomcar client

Posted on by Consumer Court
Name of Complainant Gaurav Kaushik
Date of ComplaintJanuary 18, 2023
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

This is about my car Which was damaged under booking id: JPSN7EKEB (GUEST NAME: ADARSH DAS) on August 14th 2022, Since then zoomcar has sought my personal insurance for repair of my vehicle, which in terms wasn’t correct, and its about to be 4 months the car is with a zoomcar workshop, having been in contact with […]

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Hit and run case of Zoomcar customer

Posted on by Consumer Court
Name of Complainant Vaibhav Tekale
Date of ComplaintJanuary 8, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I’m host on zoomcar so i registered my car – MH05CM 5121 . The last trip was done by client – JPSNCK6DM – Suraj Gokul Patil he started trip on 1 st jan and ended on 5 th jan 3.15 AM. In between of trip he had accident and 2 person are in pune’s hospital […]

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Collection of additional charges not applicable to consumer

Posted on by Consumer Court
Name of Complainant Tanmay Nagar
Date of ComplaintDecember 29, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We booked a Zoomcar dated 7th august with mobile number 8823029729 (belonging to Tanmay Nagar), received average condition car. Zoom functionality to upload fuel meter was faulty and hence after 30 km of drive we were able to upload fuel level details. However, despite problems faced with faulty car battery while returning car we refilled […]

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