Zoomcar

REFUND NOT CREDITED FOR CANCELLED BOOKING DATED 25 AUG 20 WITH REF. ID “JPS6ND3UM”

Name of Complainant SAI KRISHNA KANTH MEDAPATI
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I BOOKED A ZOOMCAR TO TRAVEL TO MY HOME TOWN. HOWEVER, SELF WAS A VICTIM OF COVI-19 & HAD TO CANCEL THE BOOKING. REFUND AMOUNT OF RS. 8,167/- HAS NOT BEEN CREDITED FOR CANCELATION DATED 25 AUG 20 WITH REF. ID “JPS6ND3UM”. THERE ARE NO DEVELOPMENTS OF PROCESSING MY REFUND EVEN AFTER MORE THAN 2 […]

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Regarding the pending refund amount of 8547/. That was decided by itself Zoomcar & still pending after more than one month.

Name of Complainant Ashutosh Pandey
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Respected Sir/Madam I booked a zoom car on 25th Sept 2020 My booking details are as follows: Booking Id: JPS6NETKQ. Car type: Swift Pick/Up : 12:00 AM / 26 SEP 20, SAT Drop : 09:30 PM/ 28 SEP 20, MON But due to the far pickup location and non-availability of a car near my area, […]

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Refund not received from Zoomcar, no response to emails

Name of Complainant Chandrashekhar Kalyanaraman
Date of ComplaintOctober 25, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a zoomcar to drive from Chennai to Bangalore on the 14th of September, 2020. I have a pending refund of Rs 3748 (including Rs 500 deposit and Rs 3248 fuel expense for which I have submitted bills). When I called Zoomcar customer care (on 080-68976666) about 10 days after the trip, I was […]

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Zoomcar refund not providing

Name of Complainant Naresh goud
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have made a booking on 27-aug-2020 My booking id is ( JPS6NDTQS ) I have cancelled my booking on 1 of sept 2020 it’s been 50days now I haven’t received my refund yet and infact they have blocked my number also so I’m unable to contact them and no response from mails. Please process […]

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Zoomcar Refund is pending from last 3 months and no response after multiple complains

Name of Complainant Ankit Shukla
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Zoomcar is not refunding my deposit amount of INR 2500.. whenever I am trying to reach them thier customer service officers are abusing on calls.   Booking ID JPS6NS5PL Zoomcar Refund is pending from last 3 months and no response after multiple complains was last modified: October 24th, 2020 by Consumer Court

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Refund of deposit

Name of Complainant Chanderbhan Moudgil
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked a car and paid  full amount in advance plus deposit of 3000rs. It was cancelled from there side immediately due to some issues. I was told I will get my money back within 10 days(even though I didn’t used any of their service) but now its been more than 30 days. I want my […]

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Refund not received and there has been no response to my emails

Name of Complainant Nikhil Gokhale
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I had booked a car twice from the app below are the booking details: Booking 1: 26th Jul 2020 / ID: JPS6NSD39 / Status: Cancelled Booking / Refund Amount Due: Rs 1812/- Booking 2: 2nd Aug 2020 / ID: JPS6N0IBT / Status: Completed Booking / Refund Amount Due: Rs 2819/- Both the refunds are pending […]

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ZoomCar Services Money Refund

Name of Complainant Kumar Anand
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a zoom car on 21st May 2020 #JPS6N1X6T. Still date 13 Oct 2020 refund is not initiated Rs:6330/- no response on email and customer care number. Zoom car refund pending since May 21st, 2020 was last modified. When I tried to contact customer care no one is responding over call, email, etc. […]

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Not got Refund from 50 days

Name of Complainant Anuj Kadam
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a car on 20th August,2020 from Zoom car (Booking ID- JPS6N0PR2) which they cancelled, just 45 mins before the booking time It has been more than 50 days that I have not received the refund of amount of ₹2,597. I have complained many times through emails and phone calls, but received no reply […]

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