Zoomcar

Zoomcar refund pending

Posted on by Consumer Court
Name of Complainant Apoorva
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I booked zoomcar for the first time on 20th of August 2020 it was a successful trip no pending amount nothing as I had followed all the terms and conditions mentioned.. As a part of booking they had taken Rs.999 refundable amount while payment which I had paid. After the completion of trip when called […]

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Zoomcar not refunding the amount

Posted on by Consumer Court
Name of Complainant Sourav R
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, I made a booking through Zoom Car for a travel in JAN 2021 and the booking was canceled, the refund was promised to be received within 30 working days and its been more than 2 months. Tried contacting many times to the Customer Care but no response. This is really a big cheating, […]

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Zoomcar has not provided refund

Posted on by Consumer Court
Name of Complainant Varsha
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had made 2 bookings on 23rd January and after 2 months there is no update from them. There are many other people who have not received refund from zoomcar and this is absolutely ridiculous. What’s worse is that the amount was deducted and the booking was not confirmed from their end. Zoomcar has not […]

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Zoomcar Not Refunding Amount

Posted on by Consumer Court
Name of Complainant K.Hariteja
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am Hariteja, Booked Zoomcar with ID:JPS6N6Y7Q  for the date 18th January 2021 with Pickup time of 8:30am and dropping time of 5:00pm same date. My trip was equipped with Home dropping option. My trip was cancelled due to Lack of Man-power. Its been 3months and my amount is not refunded. According to their policy […]

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Zoomcar refund pending for about 1 year

Posted on by Consumer Court
Name of Complainant Naveen Kumar K
Date of ComplaintMarch 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have made my zoom car booking on January 2020 and due to pandemic I have cancelled my booking on 13 May 2020. I haven’t received my refund yet and when I initially contacted the support team on May to July they said I will be receiving in 10-12 days, but time passed till August, […]

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Not receiving refund

Posted on by Consumer Court
Name of Complainant Tarun Jangid
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Dear team i booked zoomcar and then they cancelled the trip from their end four months ago and i haven’t received my refund yet Not receiving refund was last modified: March 30th, 2021 by Consumer Court

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Regarding the deposit refund money..

Posted on by Consumer Court
Name of Complainant Arun kumar N
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Regarding my deposit refund money.. I have done a ZOOMCAR booking of Mahindra Xuv on 12-jun-2020 & ended on the same day.. As they promised the deposit amount should return with in 10-15days,but till today it’s almost 10months have finished, the amount has not refunded.. I called many times to ZOOMCAR customer care but no […]

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Zoomcar refund NOT processed

Posted on by Consumer Court
Name of Complainant Aanontyo Anindya Kakoli
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had availed Zoomcar services on the 6th  November, 2020 at Kolkata, West Bengal, India and returned within the given time period, i.e 11th November, 2020. According to Zoomcar policies a refundable security deposit of INR 1499 is to be paid during the time of booking and will be refunded within thirty working days. Additionally, […]

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Amount not refunded

Posted on by Consumer Court
Name of Complainant Anuraj
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I had booked a car from Zoomcar for rent on 18th October. As per their policy, customer has to pay a security deposit (refundable). So I paid 2999 INR as the deposit and during my trip, also had refuled my car for 1000 INR (refundable). After the trip was completed, the app showed that 3999 […]

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Refund delayed for 2 months and yet not issued.

Posted on by Consumer Court
Name of Complainant E Praveen
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked zoom car in January and for some reasons, had to cancel it. The refund was supposed to be issued within 30 days but it’s been more than 80 days and still it’s not issued.  Refund delayed for 2 months and yet not issued. was last modified: March 30th, 2021 by Consumer Court

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