Zoom car

Zoomcar — Refund pending since 75 day and no customer care contact option

Posted on by Consumer Court
Name of Complainant Gautham
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

Booking nr JPS6N40UX, cancelled on 30th Nov 2020, and haven’t received a refund till date (16th Feb 2021). As per terms and conditions refund to be done within 30 working days. No option to reach out to customer care with invalid number, no option to proceed into automated voice system and no replies to mails […]

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Zoom car not refunded Rs 1800 ( Ride was taken on July 24th 2020)

Posted on by Consumer Court
Name of Complainant Naveen Inamdar
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Respected sir, I Mr. Naveen Inamdar,wish to raise complaint against Zoom car company for not doing refund of my ride taken on July24th 2020. I have asked them many times over Social media. But always they told they will refund and never they did it. Please provide me justice in this regard Yours faithfully Naveen […]

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Regarding refund

Posted on by Consumer Court
Name of Complainant Pavitra mohnani
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked zoomcar but because of the technical issue they didn’t provide us any vehicle. And it’s been one month i didn’t received any refund from their side. Regarding refund was last modified: February 13th, 2021 by Consumer Court

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Refund Pending by zoomcar

Posted on by Consumer Court
Name of Complainant P. Arun Kumar
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Have been following up for my refund since more than a month, option to connect to the customer care over phone is disabled and no-one is responding over email and this is what I have been hearing from your social media team since a month. Have also tried contaxtinf the CEO abd Zoomcar senior members-(Greg […]

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Against Zoom car for not processing the refunds

Posted on by Consumer Court
Name of Complainant RENJITH RAJ
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have completed my zoom car trip on 26/12/2020. First of all Refund showing in zoom car app is Rs. 6391/- which is not refunded even after one month. No response from zoom car team on compaint emails. No support. I fear the whether the company exists now!!. Secondly the car was broken down during […]

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Complaint against refund(this mail is in high importance)

Posted on by Consumer Court
Name of Complainant Harshit khare
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I am writing this email to you because I would like to make an official complaint. My name is Harshit Khare and over the past two months, I have been trying to get my refund back of a cancelled booking. This is because I paid for the booking in advance but at the last […]

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Zoom car refund

Posted on by Consumer Court
Name of Complainant Thirumalesh
Date of ComplaintJanuary 30, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a zoom car on 29 oct 2020. The total refund of  2998 INR has to be to transferred to my account. Now it has been more than 3 months. Sent emails two times but no response from zoom Zoom car refund was last modified: January 30th, 2021 by Consumer Court

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Haven’t received refund from Zoomcar

Posted on by Consumer Court
Name of Complainant Yoheswaran
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am a regular Zoom car User, I made a booking on 19 June 2021 with booking Id # JPS6NPAYW (Polo Manual/170 km free/with fuel).The booking amount was Rs.1831 with Extension fee of Rs.351 and Excess Km fee of Rs.245 which comes in a total of Rs.2427 this was my total fare. At the initial time […]

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Zoom Car Refund Pending ID JPS6NE9SA

Posted on by Consumer Court
Name of Complainant Ankit Mehta
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked car as on 29th sep 2020 and after the completion of trip i had taken back refund of Rs. 4500 from Zoom Car but Still I am not getting the same. if i called customer care than it speak that i had not booked the car.   please resolved the issue. ankit […]

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Zoom car pending refund since Nov’2020

Posted on by Consumer Court
Name of Complainant Rajarshi Roy
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I had a booking done (booking id JPS6N4S88) in zoom car on 22nd Nov 2020 but had to cancel the booking due to issue with the vehicle provided as soon as it was delivered. The customer care guy from Bangalore head office told me that the refund amount will be processed within 30 days. The […]

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