Zee5

Zee5 deducted 899inr from my sbi account ending number 8933 without notice

Posted on by Consumer Court
Name of Complainant Shivakumar mg
Date of ComplaintMarch 30, 2025
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I am writing to formally lodge a complaint regarding an unauthorized transaction of ₹899 debited from my bank account. The transaction appears to be associated with zee5@paytm, but I have neither initiated this payment nor subscribed to any services. Issue Details: 1. Transaction Details: ₹899 deducted from my SBI account on 22/03/2025. 2. No Transaction […]

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Purchased subscription not working and no update from support team.

Posted on by Consumer Court
Name of Complainant Esakki
Date of ComplaintAugust 25, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I have purchased zee5 subscription on 22nd Aug and since then i am not able to view any content. Call has been logged with support team but everytime when i follow up with them for an update, they just say their team is working on it, but they are not giving any time frame untill […]

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Zee5 NEITHER providing service NOR REFUNDING the annual subscription money

Posted on by Consumer Court
Name of Complainant Arpita Acharya
Date of ComplaintAugust 22, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I bought Zee5 annual subscription on 3rd June, 2023 for Rs.699. Now they have banned Sony television from viewing their content. I asked them to REFUND the subscription fees as they are unable to provide service. To which they denied & asked me to buy Amazon Firestick or Google Chromecast to view their content in […]

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Subscription amount fraud

Posted on by Consumer Court
Name of Complainant Umakanth vemparala
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Running subscription suddenly stopped. Asked for upgrade. Actual amount was 599. But asked 699/- I have paid even though not activated.. Subscription amount fraud was last modified: July 19th, 2023 by Consumer Court

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Automatically debiting higher amount than subscribed plan

Posted on by Consumer Court
Name of Complainant Tryambak Banerjee
Date of ComplaintFebruary 11, 2023
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

Zee5 had atomatically debited Rs699 as I had autodebit enabled instead of the actual subscription plan of Rs449. On writing email, they reverted saying their plan has changed and they will not refund any amount which is autodebited. On further followup asking when did I agree to pay more than the actual amount or whether […]

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My Zee5 account is hacked

Posted on by Consumer Court
Name of Complainant Bindu Bhargavi
Date of ComplaintDecember 13, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Zee5 account is hacked, reported the same to zee5 support team many times, no proper resolution provided by them. The Zee5 don’t even have the option to check the logged in device details. My Zee5 account is hacked was last modified: December 13th, 2022 by Consumer Court

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Zee5 premium subscription amount debited.

Posted on by Consumer Court
Name of Complainant Akhil Ben
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I had purchased zee5 annual subscription worth Rs.699 on 5th November 2022 through Apple Store credits. I had sent them a complaint as well as tried to contact them through their instagram handle but haven’t got any response till now. I kindly request for a refund of the said about. Zee5 premium subscription amount debited. […]

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Complaint against Zee5

Posted on by Consumer Court
Name of Complainant Aakash Netragaonkar
Date of ComplaintJune 18, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I am not able to watch any content from the Zee5 with so much of follow ups hence need my subscription amount back. Please find attached files, while login in to account information is not available. I have attached the files with an error message. Complaint against Zee5 was last modified: June 18th, 2022 by […]

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ZEE5 Account hack

Posted on by Consumer Court
Name of Complainant Nadiya
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Please note that this is the third time my account is being hacked. The email that was updated instead of mine is aaryan.patel833@gmail.com Message received: “Hi, You have successfully updated your mobile number with 974353003453 for your ZEE5 Account. If this wasn’t you, please contact support at support.am@zee5.com and update your password.” ZEE5 Account hack […]

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