Vodafone (Vi)

Deduction of money without any reason

Posted on by Consumer Court
Name of Complainant Chinmayi
Date of ComplaintDecember 16, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Whenever i recharge my phone the next day or day after i get a message telling “”Hello! Thank you for using ppu_game, You have been charged Rs. 10 Your balance is Rs. 24.07″” Always the amount is deducted and even if i try calling the company they don’t respond accordingly. Please help me with this. […]

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I have been charged for download some ppu game from telesync solutions. Which I have never done nor I have any idea about it.

Posted on by Consumer Court
Name of Complainant Mohammed Azmath
Date of ComplaintDecember 14, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Two days back I received a text message, “Hello! Thank you for downloading ppu_game from TELESYNC_SOLUTION. You have been charged Rs. 5 Your balance is Rs. 1.45.” WHICH I HAVEN’T DOWNLOADED ANYTHING LIKE THAT. AND AGAIN TODAY, I received another text in midnight for deduction of amount for using that ppu game. Which I haven’t […]

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Not let me leave Vodafone

Posted on by Consumer Court
Name of Complainant Sumit
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi my name is Sumit . I would like to draw attention to the pathetic customer service of vodafone . My phone was stolen so I went to voda store dwarka they forced me to take postpaid plan . I have no option because this is the only no I have . Then I request […]

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Balance deducted by vodafone (vi) again and again bysms VZ-viCMS

Posted on by Consumer Court
Name of Complainant Sharwan
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My balance cut again and again by vodafone by giving these messages Hello! Thank you for using SONGS, You have been charged Rs. 20 Your balance is Rs. 8.54 But i didnt use this type of service. Balance deducted by vodafone (vi) again and again bysms VZ-viCMS was last modified: December 13th, 2020 by Consumer […]

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Vodafone activating services without consent

Posted on by Consumer Court
Name of Complainant Dr. Binoy Nirmal
Date of ComplaintDecember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I wake up and find myself looking at a service message from vodafone which read. “Hello! Thank you for using SONGS, You have been charged Rs. 20 Your balance is Rs. 10.88”. Forget activating SONGS, I was asleep when the message was delivered! I also can’t find songs in my list of subscribed services from […]

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Deduction of main balance by Vi for Vas that have not been opted

Posted on by Consumer Court
Name of Complainant Anjana Shyam
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Vi is deducting balance for services which i have not opted. At odd times we get a sms saying balance is deducted for using songs, carban game etc..and a sum of 15 to 20rs get deducted. When contacted the cust care, they keep confronting saying i might have clicked on some random link to activate. […]

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forced download… and charges

Posted on by Consumer Court
Name of Complainant A K Jain
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear sir I have a Vodafone connection. I have not downloaded any thing from SK_Mobi. But I have received message and rs 5 and rs 1 have been deducted from my balance….. This is a forced download… Which is not initiated by me. Also I have stopped all kind of VAS services even though this […]

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Getting calls from Vodafone number – 8585875209

Posted on by Consumer Court
Name of Complainant Balramsinh Solanki
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Dear Team, Getting calls from Vodafone number – 8585875209 about the Luckey Winner and tehy have my address and mobile number. They call and ask for the Aadhar card, Pan Card and bank details such as AC number and bank name and bank branch details with pin code.   However, I had immediately block the […]

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Unwanted deduction charge from mobile balance

Posted on by Consumer Court
Name of Complainant Rajiv kumar
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello , I have received this message at 1 am today when i was sleeping – Dear Customer, thank you for downloading ppu_game from TELESYNC_SOLUTION. You have been charged Rs. 10 Your balance is Rs. 3.69 I want the refund of the balance as the same was not initiated by me . Kindly do the […]

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