Vodafone (now VI)

Balance deducted for bcafe portal without any permission by vz-viCMS

Posted on by Consumer Court
Name of Complainant Sonia Purohit
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Hello! Thank you for choosing to access Bcafe Portal, You have been charged Rs. 15 Your balance is Rs. 24.37. The above message received from Vi Vodfone . I have NOT chosen this portal. I want a refund. I don’t even know of the existence of such a portal. Balance deducted for bcafe portal without […]

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Money deducted from vi sim

Posted on by Consumer Court
Name of Complainant Aneesh Tewari
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Money deducted from my sim stating : Thank you for choosing to access Games World, You have been charged Rs. 22 Your balance is Rs. 50.59 But when I checked if I’ve any VAS subscription, it says no VAS services active. Please check as deducting money without user consent isn’t tolerable at all. Attaching screenshots […]

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Vodafone deducted Rs. 5 for some service

Posted on by Consumer Court
Name of Complainant Akash Verma
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Vodafone deducted Rs. 5 from my account for ‘downloading ppu_game from TELESYNC_SOLUTION’. I haven’t activated this service for never. I have never given consent for this service. I don’t know what is this service. They have also not asked for my permission. And in the message I received, there is no transaction no. And when […]

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