Vodafone idea

Fraudulent balance deduction of Rs 500

Posted on by Consumer Court
Name of Complainant Ashish
Date of ComplaintJuly 21, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have been a Vodafone customer since the year 2015. But from the last two years, I have been facing severe issues of balance deductions on my number 8447730661. My phone’s balance has been deducted under the guise of activating unnecessary services like caller tune, astrology services, wallpaper downloading, fitness services, friendship services etc. and other […]

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Irresponsible service by Vodafone Idea since last 3 months

Posted on by Consumer Court
Name of Complainant Rakesh Bhangale
Date of ComplaintJune 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am facing network issues in my Vodafone SIM card and about which, I have raised complaint with Vodafone customer care for 6 times and also escalated the matter to their appellate authority. I have sent 3 reminders to appellate authority as well, however, the issue is not resolved yet. I have spent my 3 […]

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Regarding Port Out

Posted on by Consumer Court
Name of Complainant Ujjwal lad
Date of ComplaintJune 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been trying to generate UPC code for port out of my number 8888878022 but i was not allowed to. I sent message on 1900 and got reply that my payment is pending. I have already paid for the above number. I mail at Vodafone and got the reply that this is a company […]

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Unauthorised VAS Services Activation and Promo Balance Deduction by Vodafone

Posted on by Consumer Court
Name of Complainant Shyam Chandra Varma
Date of ComplaintJune 5, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Hi Customer Care Team I yesterday ( 4th June ) I received 2 messages regarding activation of Re 1 store on my mobile number 9839238233. Subsequently I also received a message that I have been charged 99 rupees for the same. Please note that I had never requested for this VAS and it has been […]

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Charged for Services Post Deactivation by Vodafone Idea

Posted on by Consumer Court
Name of Complainant Sana Lajporiya
Date of ComplaintMay 20, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had activated International roaming on my number 97….75 on October 12 2019. After coming back from my vacation, I sent a deactivate request on October 21 2019. Despite the request, I was being charged for International Roaming every month. In the month of February I resent the request and got a message saying the […]

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Very slow internet service

Posted on by Consumer Court
Name of Complainant Karthik A
Date of ComplaintMay 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I had filled complaint about slow internet service in my area to Vodafone-idea. Vodafone-idea has filled complaint ( Ref no: 1-373782676789 ) and not taken any action. They have simply closed the complaint and marked as resolved. This is truly misuse complaint and customer care portal. Customer care has sent fake message that issue […]

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Network issue and Unable to use internet because of poor quality of speed

Posted on by Consumer Court
Name of Complainant Abhijeet Kangale
Date of ComplaintMay 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was migrated my prepaid number(8554822900) to postpaid and from day one I’m facing internet speed & network signal issue. which was reported to Vodafone under complaint no C004-59910015703 but till day Vodafone is not able to solve the issue and they are only generating the bills however I have paid the first-month bill even […]

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Showing outstanding amount for vodafone idea cellular even after successfully making the payment twice

Posted on by Consumer Court
Name of Complainant Akshar Patel
Date of ComplaintMay 14, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have ported my number 9768086566 from vodafone idea to airtel. After successful porting my previous service provider said i had an outstanding amount of Rs. 264. I made the payment on 03/05/2020. The payment was not verified by idea or airtel. I again got a message saying i have got an outstanding amount of […]

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My Vodafone number has been disconnected from last 15 days

Posted on by Consumer Court
Name of Complainant Rashmi K
Date of ComplaintMarch 29, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

My Vodafone number has been disconnected from last 15 days. No response when I call customer care and also no response for my mails also. I ported to Vodafone few months back and cleared all dues with my previous provider Airtel. I am expecting calls everyday from my office but my number is disconnected. My […]

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Decline request by giving false reasons

Posted on by Consumer Court
Name of Complainant Adroit
Date of ComplaintMarch 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have tried 4 times to transfer my idea service to Jio, but they are declining every time without valid reason First 2 times, they raised issue payment not done, whereas I have deposited more than what is due 3rd time, they raised signature mismatch, where on same signature they transferred my another number 4th […]

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