Vodafone idea

Network issue

Posted on by Consumer Court
Name of Complainant Gagandeep Singh
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am VI customer and have family plan with VI. I have problem with network issue and calling issue from the VI network. I tried to call 198 and 199 customer care number but there is no option for talk to customer care representative. I visited VI store couple of times but they are unable […]

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Unable to use my Vi Balance

Posted on by Consumer Court
Name of Complainant Ganesh
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I had converted my PostPaid Vi number to Prepaid. During this while clearing my postpaid bill, I had paid 151 more as the store lady asked me to. Then this got credited to my Vi Balance(ideally it should have been sent to my bank account). Anyway, now the only plan close to 151 I could […]

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Deducting balance without any authorisation

Posted on by Consumer Court
Name of Complainant D simhachalam
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I did recharge many times but without my knowledge deducting amount on value added schemes even after contacting customer care no proper response and no refunding.so I’m decided to complain Deducting balance without any authorisation was last modified: December 26th, 2021 by Consumer Court

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VI charging for services that i haven’t even applied for

Posted on by Consumer Court
Name of Complainant Thomson Johny
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello! Thank you for choosing to access Games and Videos, You have been charged Rs. 7 Your balance is Rs. 57.95 I think i am not the only one who is getting robbed by VI by the above way. VI charging for services that i haven’t even applied for was last modified: December 26th, 2021 […]

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Vi deduction of money for a game i never subscribed

Posted on by Consumer Court
Name of Complainant Subhashini Negi
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Today i got a msg from vi that rs 49 is deducted from my balance for some game called Bigwin Battlefield games Vi deduction of money for a game i never subscribed was last modified: December 26th, 2021 by Consumer Court

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Wrongly and fraudulently charged and change my plan

Posted on by Consumer Court
Name of Complainant Kumudchandra Patel
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear all Team members Without any information and confirmation, Vodafone are not authorized to change my plan. So please convert it into my original plan 199. I am not interested in any plan and any extra services or GB you provided by Vodafone . Vodafone Customers care had comitted me that INR 99 is for […]

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Vodafone or MobiKwik cheating with me and denied to refund 439 rupees

Posted on by Consumer Court
Name of Complainant SUMO. TRIBEDY
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi This is Sumon Tribedy Mobile No 9734068365 Recently I’ve recharge 479 through VI app on mobile No 9735323262. Said amount debited excluding promo of rupees 40. Total amount debited 439 through vi app on MobiKwik American express card. Amount debited but recharge not done, Still now my debited amount do not credit to my […]

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Recharge is successful but not activated – VI

Posted on by Consumer Court
Name of Complainant Inamul Hasan
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have recharged my VI phone, it is successful but not activated. Recharge is successful but not activated – VI was last modified: December 26th, 2021 by Consumer Court

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