Vivo

Remove Green color line on my Mobile phone

Name of Complainant Pragnesh Solanki
Date of ComplaintDecember 18, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My name is Pragnesh Solanki. I have been using Vivo X80 pro model for some time now. But I had an accident and got hit and also damaged my phone. I am safe, my phone was damaged so I went to vivo service center to get it repaired but I did not get it repaired […]

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Green line on the display of Vivo X70 pro mobile

Name of Complainant KACHANA CHANDRA OBULA REDDY
Date of ComplaintOctober 10, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

After I updated the software on Vivo X70 multiple green lines started appearing on it. We tried to contact the customer care and also visited gallery for the repair. They are charging Rs.13,000/- for repair stating that in order to repair the green lines caused due to software they also need to repair the physical […]

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Green line on the display of Vivo X70 mobile.

Name of Complainant Prakash Jain
Date of ComplaintMay 21, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

After I updated the software on Vivo X70 multiple green lines started appearing on it. We tried to contact the customer care and also visited gallery for the repair. They are charging Rs.13,000/- for repair stating that in order to repair the green lines caused due to software they also need to repair the physical […]

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Green line on vivo x70 screen because of their software updates

Name of Complainant Prasanth Vadakke Meledam
Date of ComplaintMarch 31, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

My vivo x70 screen gets green line multiple times and has been replaced once do to the bad software update. Now again after update the same issue is happening from today. After paying a lump sum amount for a phone this is a serious offence creating against consumer interest. Green line on vivo x70 screen […]

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X60 Green Line issue due to software update. Vivo charging for replacement claiming as display damage

Name of Complainant Prakash
Date of ComplaintMarch 30, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have been using Vivo X60 for the last 3.5 years and March 2024 I did a software update as recommended by the phone, After updating suddenly a green line appeared on my phone from top to bottom. Today 17th March 2024, I visited the local vivo service Centre ( jayanagar Bangalore) – they also […]

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Green Line issue on VIVO X60 phone. Display damage linked to the software upgrade issue and changing for display replacement

Name of Complainant Prakash rao
Date of ComplaintMarch 30, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Green Line issue reported on my phone. Visited service center it was told physical damage on the screen has created this issue. Post software update this has happened as the display damage was in different location and it was damaged more than 1.5 years ago which was clarified. They denied to replace at free of […]

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Vivo X70 Pro green line issue after the update.

Name of Complainant Kuldeep Sharma
Date of ComplaintJanuary 21, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

After the update provided the Vivo company, the software was updated and after the restart the screen was got a green line effect causing the damage to the software or permanently causing me trouble to work and to view in cell phone. Vivo X70 Pro green line issue after the update. was last modified: January […]

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Cash Back Not Received

Name of Complainant Dattatraya Shivaji Chaudhari
Date of ComplaintDecember 6, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear Sir, I have Purchased vivo mobile phone in the month of August 14-2023 ,with a cost of 32999/- they have mentioned on invoice stating 10% cash back will get credited with in 90 days, but amount has not credited yet, it’s almost 4 months has passed away, went to store multiple times aswell where […]

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Vivo smartphone blast

Name of Complainant Surender
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I purchased vivo y31 on 28/06/2021 having imei no. 866337059078617. The device got blast on 22/10/2023 and when I visited service centre of vivo, they inspected the device and said you have voluntarily damaged the device, so you have to pay Rs. 6000/- to get a new device. Fortunately, no one was affected by the […]

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