Virgin Mobile Finance

Non delivery of contract mobile

Name of Complainant Paul Turrell
Date of ComplaintMay 17, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Ordered iPhone 11 with AirPods via virgin Mobile, processed incorrectly and was charged full price  but with any AirPods included. Was told by virgin mobile I would need to accept delivery and then return before it could cancelled and reordered. Was then told parcel had been delivered on 20th April @ 10.51. I as well […]

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