VIA.COM

No refund of ticket cancelled during COVID lockdown

Posted on by Consumer Court
Name of Complainant sudharshan
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Sir, I booked Indigo AHD-BLR-AHD flights through viacom Booking ref LL4C9Q on 21 jan 2020 – flights got cancelled due to covid – i tried several times to contact via -com no response -can anybody help No refund of ticket cancelled during COVID lockdown was last modified: November 22nd, 2020 by Consumer Court

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Ticket booking from credit shell (Via.com)

Posted on by Consumer Court
Name of Complainant R.Subhasini
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Good evening, We have booked our round trip tickets from Via.com on Jan-20 for the month of May-20 (Travel month) and due to lockdown the amount has been kept in credit shell for future booking. Now i have to book my tickets with credit shell for next month, none of the customer care number is […]

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Money Not refunded from Via.com

Posted on by Consumer Court
Name of Complainant Supriya Gaikar
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Indigo flight was cancelled due to lockdown and they have refunded the complete amount. But as i have booked the flight from via.com i am unable to get in touch with via.com as there is no reply from the customer care help line number. I am attaching the refund status from indigo Money Not refunded […]

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Haven’t Received my Refund since 1 and half months

Posted on by Consumer Court
Name of Complainant Deeksha Toor
Date of ComplaintNovember 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I tried booking my ticket from Via.com on 22nd of September, 2020. My Booking ID is FMNLA3DE3JJLM, The Booking was failed and but still the amount got deducted from my account, I made innumerous calls to them but nobody picks their phone and hence I haven’t received my refund since One and Half Months. Kindly […]

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Refund of Cancelled Flight Ticket

Posted on by Consumer Court
Name of Complainant Sathish Kumar
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I Had booked a ticket through VIA.com and the flight was cancelled due to Lockdown and as per the Indigo the amount is refunded to VIA on 28th September 2020. But still the refund is not credited in my bank account by VIA. There is no response on call and care@via.com email also. Kindly file […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Ambica Yalamarthi
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

It’s been more than a month now. Indigo initiated the refund payment to VIA on sep 14. Still VIA people didn’t credit my refund. Attaching credit note for ur reference Call me please. Thanks & Regards Ambica 7204488096 Refund not received was last modified: October 31st, 2020 by Consumer Court

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Refund of my flight ticket

Posted on by Consumer Court
Name of Complainant Vidhiya Gangadharan
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Hi, I have booked Singapore Airlines flight tickets (booking reference:FMNSG107ML89QZ) on 29th Feb 2020 through via.com app for myself and my daughter for the journey date on 30th May from Singapore to India and return on 29th June. But, Singapore Airlines have cancelled their flights due to covid-19 and also checked with the Singapore Airlines about […]

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Refund of Cancellation Flight Ticket

Posted on by Consumer Court
Name of Complainant Jennifer Pashel
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Hello, I have booked the flight ticket for my brother for 22nd March 2020 on Via.com website.  But 22nd March was declared as National Lockdown and all flights got cancelled.  I have talked to Indigo Customer Care and they have said that refund has been initiated from their side and now Via.com has to refund […]

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Complaint against VIA.COM for not rescheduling my Air ticket against which I had credit shell with Indigo Airlines

Posted on by Consumer Court
Name of Complainant ARUN
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had booked a ticket from Delhi to Mumbai departing on 31st May 2020 – on Indigo flight 6E 223 (A321) vide Airline PNR Number – GGC4HS, Vide VIA.COM TRAVEL SITE VIDE THEIR: –   Booking ID :                 FMNJA3BYGL27I Booked on :                   05 Apr 2020 06:34 PM Passenger Name –        ARUN BERRY   […]

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Airline Ticket not refunded

Posted on by Consumer Court
Name of Complainant Brajendra Bhuwan Urmalia
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had booked the below tickets from VIA.COM website.  Unfortunately, due to the Corona Pandemic and lockdown, we could not travel.  I checked with airlines and they have refunded money to VIA.COM. But when I am following up with VIA.COM, there is no response on the helpdesk numbers and support email (care@via.com).  My booking details […]

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