VIA.COM

Non Refund of Airline Ticket

Name of Complainant Aman Garg
Date of ComplaintJanuary 23, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I booked a ticket with Via.com for Mauritius with travel date from 20th Mar 2020 to 26 Mar 2020 on 13th Feb 2020. Booking ID is FMNAF3ALWH0WD. I cancelled the ticket looking at the Covid situation in India on 16th Mar 2020. I received the intimation from Airline “Air Mauritius” that due to Covid-19 situation […]

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Non refund of money for flights cancelled during lockdown

Name of Complainant Raghavendar RaviKumar
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

This is Raghavendar RaviKumar. I booked an Indigo flight 6E – 7994 on 21st February 2020 for travelling on April 3rd 2020. PNR no booked on Indigo – the airline PNR number is UKNZWW. Booking reference number /  ID from via is FMNAA3AVWDFPI. Upon contacting indigo in September 2020, they informed me that they have […]

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Non Refund of cancelled Air Ticket due to Covid-19 restriction by Indian Government

Name of Complainant Alok Motilal Kumar
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Dear Sir / Madam, I have made several request to refund money of my cancelled Air Ticket. Details are as below: • Via Booking Confirmation Number: FMNAF3BVHTSLF • PNR : JZDGH • Ticket Number: 0983760633227 • Booked on 28.03.2020 vide Credit Card Number: 4572 6216 0005 9946 • Name: Alok Motilal Kumar • Passport Number […]

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Refund the money

Name of Complainant NEETA HEGDE
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Sir, On 23.01.2020 I booked the flight ticket of air India dated 02.04.20 Mangalore to Mumbai. Through VIA.COM. Due to covid 19 flight was cancelled. I contacted Air India for cancellation of the ticket. They told me the ticket was cancelled, a d amount is refunded to Via.com. But past 20  days I am calling […]

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Refund not process for Cancelled Ticket due to Lockdown but Airline already refund the Amount to Via.com

Name of Complainant Sukesh Sharma
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

PNR Booking ref no. 1: GDVW3N Ref no. 2: G5GRFL I have booked 13 tickets through the VIa.com website, unfortunately, flight got cancelled due to COVID 19 where spice jet refund the total money to via.con as per court guideline. I have attached the email of spicejet for the same. However via.com isn’t responding to […]

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Refund of 3771

Name of Complainant Pranali Gaikwad
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had booked flight from Nagpur to Pune on 2nd July 2020. The amount was deducted directly from my registered UPI ID phone no  and on 21st December 2020 got a mail from go air that amount has been transferred to your agency kindly transfer my amount of 3771 as earliest as possible my PNR […]

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REFUND AGAINST CANCELLED FLIGHT

Name of Complainant Somajit Deb
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had booked to & fro flight tickets for 3 persons from VIA.COM last year. Both going and return tickets were booked in AIR INDIA. However, the flights got cancelled. The details of my tickets are – VIA.COM Booking ID: FMNAA39WBX41T, Airline PNR ZBCW1 and the E Ticket numbers are 0983756866971, 0983756866972 and 0983756866973. I […]

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Refund not process for Cancelled Ticket due to Lockdown

Name of Complainant Shubham Sharma
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have booked a ticket on 9th April 2020 but the flight was cancelled due to lock down. As per government full refund should be processed but till date i have not received the from Via.com company. Please help My Booking Id is- FMNAA3B8UIX31 Refund not process for Cancelled Ticket due to Lockdown was last […]

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Money not refunded by via.com

Name of Complainant Poonam Debnath
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hello Sir/Madam, I had booked a flight on spice jet through via.com however due to covid restrictions the flight got cancelled. I was given the option to get full amount refund which I selected post which I got a notification that the amount has been refunded to my agent account which is via.com. This happened on 9th Jan. […]

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Refund not processed

Name of Complainant Kanika Arora
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

PNR Booking ref no. 1: FMNAA3EXZ4VNH Ref no. 2: FMNLA3F080LGR I have booked 2 tickets through the VIa.com website, unfortunately, flight got cancelled where one is for goair and other is spice jet. I have cancelled both bookings from airline and attached are screenshots for the same. However via.com isn’t responding to emails and calls […]

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