Vi

Without permission balance deduction

Name of Complainant Neeraj Kumar
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have received a sms on 07.02.2022 at 09:11am from VZ-ViCMS in reference of balance deduction without my permission/access, which is :- Hello! Thank you for choosing to access Bcafe Portal, You have been charged Rs. 15 Your balance is Rs. 18.57 I want my deducted money in my account back.. please take necessary action […]

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Internet service of VI operator

Name of Complainant Hans raj singh
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir /Mdm I recharged my VI mobile no last 2 -3 months with data pack . But i did not use daily data due ro poor internet network. I raised my complaint many time in VI costumer service center. Nobody can solve my problem about this. I waste my money to use this VI service. […]

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BCAFE PORTAL main balance deducted without any parmission

Name of Complainant RAJU japnos
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Without any confirmation or permission my main balance are deducted on the name of Bcafe portal and what is that i don’t know and i ask for that they say no value added services activate on your number BCAFE PORTAL main balance deducted without any parmission was last modified: February 11th, 2022 by Consumer Court

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Balance deduction by vas Bcafe portal and Telesync Games

Name of Complainant Ayush
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Unknowingly while checking sim balance on vi app i noticed balance deduction by vas. It was from bcafe portal and telesync games. I never activated any such vas. There was also no message of balance deduction and vas activation. I called customer care , they were saying i can stop vas to avoid further deduction,but […]

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Balance deducted for Bcafe Portal without my permission

Name of Complainant Preeti Patil
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

A message received from vi for the deduction of rs 15 for Bcafe portal accession. I have not accessed any Bcafe Portal and company has deducted my main balance from my account without my permission Balance deducted for Bcafe Portal without my permission was last modified: February 7th, 2022 by Consumer Court

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