VERIZON WIRELESS

Overcharging

Name of Complainant Karen Snyder
Date of ComplaintSeptember 10, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I went into the Verizon Store in Simi Valley on 07/23/19 because my phones screen died.  I was told that they couldn’t fix it and since I didn’t have insurance that I needed a new phone.  I told them I wanted the cheapest phone they had.  So the salesmen tells me that it will be […]

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VERIZON WIRELESS COMPLAINT: NO SERVICE

Name of Complainant CLIF ROSE
Date of ComplaintMay 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Here is a copy of what I sent them: “I have spent no less than 3 hours over the past 3 days ATTEMPTING to log into both my account and my Ellipsis Jetpack with the ‘help’ of several Non-English speaking agents. All of these agents were either too dense or just did not understand ENGLISH. […]

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