Vastra queen

The product was returned but there was no refund

Posted on by Consumer Court
Name of Complainant Dr.Radhika Rajeshkumar
Date of ComplaintJanuary 19, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I had ordered a pink lehenga in a site called vastra queen. For starters, the product was not even close to the picture they put up in the site. So I wanted to return it and I did. Its been a week and there’s no response nor refund. They are not replying to the messages […]

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Not refunded my money in my bank account

Posted on by Consumer Court
Name of Complainant Amit gaor
Date of ComplaintJanuary 12, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

My order is #175377..i want to return my order…and from myself i send the product to company… Not refunded my money in my bank account was last modified: January 12th, 2023 by Consumer Court

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Delivered item is different.

Posted on by Consumer Court
Name of Complainant Jumit Rai
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

got the wrong item delivered and the customer care is not responding by Vastraqueen. Wrong item delivered was last modified: oct 14th 2022. Please help me I want to return (..). Delivered item is different. was last modified: October 9th, 2022 by Consumer Court

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Service

Posted on by Consumer Court
Name of Complainant Kamakshi
Date of ComplaintSeptember 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I also ordered 2 suits which were not like the picture shown so I called them also I emailed them to exchange it and after reading the message they don’t even reply Service was last modified: September 27th, 2022 by Consumer Court

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Wrong product

Posted on by Consumer Court
Name of Complainant Shaira Chhabra
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered a lehnga but I received wrong and bad product. After recieving they are not responding and delete my account in their website Wrong product was last modified: August 3rd, 2022 by Consumer Court

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Return or exchange

Posted on by Consumer Court
Name of Complainant Mohd. Ahad
Date of ComplaintJune 25, 2022
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Maine ek dress liya Bahut jyada kharab hai 2250 rupee ki .mai wapas kar raha hu nahi ho raha hai mera email address galat bata raha. Main kya karu Return or exchange was last modified: June 25th, 2022 by Consumer Court

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Return or exchange

Posted on by Consumer Court
Name of Complainant Mohd. Ahad
Date of ComplaintJune 25, 2022
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Maine ek dress liya Bahut jyada kharab hai 2250 rupee ki .mai wapas kar raha hu nahi ho raha hai mera email address galat bata raha. Main kya karu Return or exchange was last modified: June 25th, 2022 by Consumer Court

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Wrong item and cheap quality product received

Posted on by Consumer Court
Name of Complainant Sona Rai
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order a lehenga of rs 2799 and i received a cheap quality lehenga and a worst quality saree which I never ordered and now they are not replying any of my emails or whatsapp or calls. Wrong item and cheap quality product received was last modified: May 26th, 2022 by Consumer Court

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Inactive phone numbers, no response

Posted on by Consumer Court
Name of Complainant Sujata
Date of ComplaintMay 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Please I say please don’t ever order from this website Vastra Queen, the clothes may look good, yes they’re good but the amount of stress I felt after seeing them not responding at all when I decided to return a wrong product is unbearable. The phone number provided on their website doesn’t even work, it’s […]

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Wrong piece

Posted on by Consumer Court
Name of Complainant Anita Behera
Date of ComplaintMay 16, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered a lavender/purple colour lehenga, n what I got is pathetic looking blue coloured lehenga. Rs. 2499/- is wasted. Either return my money or give me the product as I ordered. Wrong piece was last modified: May 16th, 2022 by Consumer Court

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