I have many time complaint to torrent power customer care.they are not providing me any type of solution.first time complain raised on 30 aug 2021 but till now nobody came to solve my problem.day by day they providing me a new date for repair. Power Cable not secure through drain line was last modified: September […]

Hi Officer, I have sent below email to torrent. =========== Continuously I am following up with you through email and phone but there is no response. I have raised multiple tickets with you still no progress, as per trailing mail I have requested for the escalation matrix and that also you didn’t share with me. […]

I have received Commercial Light Bill instead of Residencial. I went to Torrent Power office to discuss the same but they are showing that the commercial activity is going on at my place. The photos that they showed, belong to ground floor that do not belong to us. We live at 1st floor and our […]

There is an electrical fault since 24 June 2021 . I filed complaints at 7 pm on the same day and told to wait for four hours. On next day when I called at 5.30 am, I got to know that last complaint was canceled and filed complaint again. Since then I was told to […]

Dear Sir, I do not want to bring my name in front of the society. i stay in Sahyog Complex B-1 Cooperative Housing Society Situated at Talao Pali Road, Opp plesure garden, Kausa, Mumbra Dist : Thane : 400 612 I want to tell you that I am sure that many people in our building […]

Dear Sir/ Mam, Since April 2021 there is continous increase in light bill of torrent power. And there is no such consumption as comapared to the units consumed shown in light bill. Earlier ie. before April 2021 the electricity supplier was Mahavitran and in march 2021 supplier changed to torrent power and since then we […]

My service got disconnected today. I have paid the bill in their app, and payment gateway by paytm . Paytm sent me the confirmation and transaction ID. And Torrent power claims they didn’t receive the payment so cant resume the service. As I’m running a restaurant I personally lost 10000 rupees worth stock and my […]

My service got disconnected today. I have paid the bill in their app, and payment gateway by paytm . Paytm sent me the confirmation and transaction ID. And Torrent power claims they didn’t receive the payment so cant resume the service. As I’m running a restaurant I personally lost 10000 rupees worth stock and my […]

I have shifted to Orchid Jewels Kalher in May 21 & it seems there is daily power issue.Today there is no Electricity from morning 12.30 am now it is 7 am and still no electricity.In current COVID situation m working from home  and in morning also there is almost powercut of 4 hours and in […]

Hello Team- I reside in Kasheli and my complaint is about Torrent powerpower conti power cut. I have been doing work from home since months and due to continous powercut I face issues with my work. Now it has been like on daily basis that power goes during my work hours. Please take necessary action […]