Tata Play Fiber

Fraud promise by Tata Play Fiber for OTT+Fiber connection

Posted on by Consumer Court
Name of Complainant Vibhanshu Ghildiyal
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have made a recharge of Tata Play Fiber+OTT connection on 25th August 2023, I was promised by the technician if a pay for 12 months I will get 60 days extra validity. I had purchased the plan of 500Mbps + 26 OTT app subscription. When the technician had installed the internet connection I had […]

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Dear sir, madam. Tata play fiber internet service

Posted on by Consumer Court
Name of Complainant Sharwan padra
Date of ComplaintJune 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have complain of Tata pay fiber. I have 04 days to raise the complain no technician will be come. customer care when I will call they say that they have to raise the complain and the technical will be immediately call u and solve the problem but no one’s coming in my home and […]

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False promise given by Tata Play Fiber for recharging OTT+Fiber

Posted on by Consumer Court
Name of Complainant Sudheer
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am an existing customer of Tata Play Fiber from June 2020. Tata play fiber is advertising to get 26 OTT subscriptions along with broadband recharge. I recharged the account recently on June 2nd 2023 for getting OTT subscription+ broadband services. As per their instructions, i downloaded Tata Play Binge app and logged in with […]

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Tata Play Fiber OTT Binge subscription

Posted on by Consumer Court
Name of Complainant Pavan
Date of ComplaintMarch 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, It’s been 20 days since I’m subscribed to Tata Fiber and I’m still unable to login to binge app. I have been raising concerns but no response from customer care. Issue : “ My mobile number is registered wrongly it’s XXXXX” because of which I’m unable to login and i got to know the […]

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Did not receive binge box as per the offer

Posted on by Consumer Court
Name of Complainant Sachin Joshi
Date of ComplaintFebruary 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’m writing as I have not received my binge box for the payment I had made payment for OTT + binge (7900 +) and dth (185 rs). I’m trying to get this done however I m just asked to run to dth and then to Tata play with no solution. I had made payment around […]

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Refund not received from Tata Play Fiber

Posted on by Consumer Court
Name of Complainant Sudhir Nair
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I am a Tata Play Fiber customer since 1 year and due to relocation i wanted to cancel the connection as tata services not available at my location. I have submitted the router last week to the tata employee and following up on email from last week however no response from customer care and […]

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Tata play fiber technician harassment

Posted on by Consumer Court
Name of Complainant Rohit Agarwal
Date of ComplaintSeptember 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been using Tataplay fibre since 7 to 8 months now. My customer Id is #C2103746860. From last two months I have been facing internet slowness and for that I have complained around 60 times or so. I keep getting replies like technician will visit or technician will call and help. Since two months […]

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Pathetic internet service by tata play fiber

Posted on by Consumer Court
Name of Complainant Rohit agarwal
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

With due respect, I am writing this letter to inform you that my internet connection is disturbed from last 60 days. I am facing trouble as I am having exams and my most of the work is done online and for that, I need a proper internet connection. I have already made a complaint but […]

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Tata play fiber / broadband service false commitments and service issue

Posted on by Consumer Court
Name of Complainant rohit bhanushali
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

rohit bhanushali customer id 2104382639 got new connection on 5th july 2022 paid full payment for annual pack 12036rs (my first mistake ) internet went down at 11pm duing my working hour and customers care committed it will be resolved within 4 hrs which was eventually 11hrs long internet was restored on 6th july 2022 […]

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No internet from last 5 days

Posted on by Consumer Court
Name of Complainant Aditya pandit chaure
Date of ComplaintJune 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was choosen safe custody from 14th may to 11th June. So logically it will extend those days from 12 th June but it’s not happen. When I have called to customer care they just saying that this Is technical issue our team will resolve in sometime and cut the call. I have did around […]

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