Swiggy (Indian online food ordering and delivery platform)

Swiggy is cheating customer’s & looting public money in the name of 1 min. cancellation policy -worst and this serious harassment.

Posted on by Consumer Court
Name of Complainant Srinivas Gorpade
Date of ComplaintFebruary 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I request for the reversal of the cancellation fee charged on order no. 126289990864. As per the response from Swiggy customer service (CS) email response – “We would like to inform you that by the time you cancelled the order, the restaurant had already started preparing the food. We will need to compensate the restaurant […]

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