Reliance Jio

Jio Fiber Refund not received, fraudulent claims and justification given by jiofiber customer care.

Posted on by Consumer Court
Name of Complainant Aman Saxena
Date of ComplaintFebruary 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I have applied for jio fiber connection on date – 20/11/2021. It was installed on date – 23/11/2021. I was unsatisfied with the services and I raised the complaint for disconnection on 21/12/2012. They assured me on call that full amount will be refunded after the device pickup has been done by the engineer. […]

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JIO FIBER RELOCATION REQUEST NOT COMPLETED AFTER 123 DAYS

Posted on by Consumer Court
Name of Complainant Rangarajan MK
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Request for relocation of the connection on 27th Jan 22. Till no no engineer visited. They kept sending rescheduled mail. No proper response from customer care OR from Jio appellate authority Karnataka They are suggesting me to cancel the connection and take new connection so that I can pay them more by buying new boxes […]

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Network Issue

Posted on by Consumer Court
Name of Complainant Ram Narayan Mishra
Date of ComplaintFebruary 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

From the last 10-15 days My Jio Number is facing network issue. I am neither able to call anyone nor they are able to call me, also I am not able to use my internet. When I called the Jio Complaint Number, They told me that the issue will be resolved very soon, but no […]

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Paid for Jio fiber but no installation

Posted on by Consumer Court
Name of Complainant Neeraj Kumar Jha
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I made the payment for Jio Fiber on 17/01/2022 and I was told that the technician will come and install it max by next day. I received the message for Jio Fiber installation appointment but nobody turned up. I spoke to the sales manager, he smiled and said, ‘don’t believe in that message you will […]

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The prepaid jio Fibre services are not working on my device since last four days but I am being charged for the downtime too. Service Request logged but no support received yet.

Posted on by Consumer Court
Name of Complainant Anil Kumar Dangi
Date of ComplaintFebruary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The jio Fibre device connection is not working since last four days. Connect through multiple ways (email, live chat, customer care tollfree number, etc.). Also logged Service Request but no support received yet and no one responded back for any solution. The prepaid jio Fibre services are not working on my device since last four […]

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Internet service provider

Posted on by Consumer Court
Name of Complainant Mukul Agrawal
Date of ComplaintJanuary 31, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have registered for the installation of jio fiber in my home and i paid the amount rs 2500/-, it has been almost a week still no installation when i ask the service incharge he says it will be done today everyday . I also tried contacting customer care and tried to complaint instead of […]

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1.5GB Data consumes within half an hour without usage .

Posted on by Consumer Court
Name of Complainant Vidyashree.B
Date of ComplaintJanuary 24, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Data 1.5 GB consumes within half an hour just enabled without any background update or youtube video usage. 1.5GB Data consumes within half an hour without usage . was last modified: January 24th, 2022 by Consumer Court

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Unprofessional and Bad Quality service leading to loss and trauma.

Posted on by Consumer Court
Name of Complainant Divya Mishra
Date of ComplaintJanuary 24, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am a customer of Jio Broadband since two years , I am a Trader and need continuous Internet during working hours and also my wife is on work from home in IT Sector, my child also has school which is also online. Since past three days , there is no internet. After I made […]

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Wrong number recharge done

Posted on by Consumer Court
Name of Complainant BHARAT ARJUN ADHAWADE
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Today morning 8.44 am, we have wrongly done recharge from my google pay account. wrong number is 8999945041& my correct number is 8999948041. We are humble request to you please reverse the same amount to me. Wrong number recharge done was last modified: January 8th, 2022 by Consumer Court

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