Reliance Jio Postpaid

Refund of extra paid money to jio postpaid

Name of Complainant ANANDPRABHU SHINTRI
Date of ComplaintOctober 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Respected sir/madam, I paid extra bill while paying my Internet monthly postpaid bill. Please kindly help us. Extra paid amount must be refunded and shoud not keep that money for future bills. Please refund our extra paid money Reliance jio. With this I attached bill paid receipt for reference sir. With thankings Anandprabhu Shintri. Refund […]

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Overcharging and not providing data for 31 days per month

Name of Complainant KARANJEET SINGH UPPAL
Date of ComplaintAugust 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio charges for 31 days towards its 999 postpaid plus plan bur does not give full 31 days data services for its child numbers. It does not address this concern, does not provide refund nor adjustment for lack of data services not given for 4 days every month. Facing this problem since Sep 2020 and […]

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No data access

Name of Complainant KARANJEET SINGH UPPAL
Date of ComplaintAugust 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Concern still not resolved. Raised concern with Jio since 11-Aug for this month. Today is 16-Aug. Jio’s definition of earliest without any specific timeline is not helping. Concern still not resolved for the same issues being faced since Sep 2020. No refund given by Jio for lack of services, only false promises of resolving concerns […]

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No data access

Name of Complainant KARANJEET SINGH UPPAL
Date of ComplaintAugust 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today, on 15-Aug, cancellation agents called to know whether I’m interested to continue with Jio. None of these agents had any clue nor any information why I’d requested for all my 4 numbers for cancellation. They were only interested to know whether I would like to continue with Jio or not. This is what I […]

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frequent internet disruption

Name of Complainant KARANJEET SINGH UPPAL
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

13-Aug… 3rd working day of issue not resolved Unable to transfer data from parent number to child number 9810671999 Facing this issue for the last 12 months (Sep 2020 to Aug 2021) from 11th to 14th of every month. Paying 1179 per month for postpaid plus plan. Jio is not meeting its own terms and […]

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frequent internet disruption

Name of Complainant KARANJEET SINGH UPPAL
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

SR0000166UXU, SR000015BJU2, SR0000166JFD; 12-Aug is a working day. No resolution provided for zero data allocation to child number. Unable to use data on child number between 11-14th of every month. Issue is not resolved for the past 12 months. THIS IS NOT A SLOW SPEED ISSUE AT ALL. THIS IS A DATA ALLOCATION ISSUE BEEN […]

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