Reliance JIO Fiber

Refund of security deposit

Posted on by Consumer Court
Name of Complainant Tanisha Malviya
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On October 1st, I paid security deposit of 2500 to jio fiber for its Internet service. After a week I got it disconnected. They have a policy of full security return if I disconnect within a month. I was told that my money will be back within 45 days, but it’s been 2 months I’m […]

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Not getting refund after successfull termination of JIO Fiber and collection of devices.

Posted on by Consumer Court
Name of Complainant Mohammed Azizuddin
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have surrendered my JIo fiber device which is collected by the JIO officials on 3.7.2021. I had paid a SD of Rs. 2500/- at the time of installation which was refundable but since last four months they are denying the refund on false pretext. In the mean time I had several time mail them […]

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Jio Fiber Installation Failure

Posted on by Consumer Court
Name of Complainant Nagababu Neelam
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I am resident of Nizampet Hyderabad. I have requested for Jio fiber connection more than a week back and I am daily calling them for installation, 4 days back sales guy came to our house and created a profile in Jio fiver and installation amount has been paid. No response for installation and I […]

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My jio fiber Internet connection is not working

Posted on by Consumer Court
Name of Complainant Akshay Rohila
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber not working since last 24hrs, The jio fiber internet connection at my place is not working since yesterday, I tried calling jio call center many times but all i got was false information they said it will take 2 more hrs to resolve the issue but it never happened , the issue is still […]

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Installation of jio fiber

Posted on by Consumer Court
Name of Complainant Ashish kumar
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today is third day of installation but technician adjourned the date of installation. No response made from that side Installation of jio fiber was last modified: October 16th, 2021 by Consumer Court

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Not getting refund of security deposit from jio fiber

Posted on by Consumer Court
Name of Complainant Moni Kumari
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled jio fiber service long time back and as per the contract they should refund my security deposit of Rs. 1500 within 7 to 14 days but it been more than a month and they have not refunded my money yet. Called numerous times but they’re not responding. I want to file a […]

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Jio fiber Refund not credited to bank account

Posted on by Consumer Court
Name of Complainant Raghav nawal
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I cancelled by my jio connection in august 2021 and the router was picked up by their agent on 6-August-2021. They asked for bank account details for refund which i provided hand to hand. They said that refund will be issued within 14 working days but today it more than 30 working days still no […]

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Frequent broadband disconnection – JioFiber

Posted on by Consumer Court
Name of Complainant AG
Date of ComplaintSeptember 19, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have experienced more than 6 disconnections over the course of past 6 weeks, among which I had raised three official service requests on Jio App and other three times I went to the distribution box location situated near my house to find out a service technician fiddling with the box and he fixed the […]

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Jio fiber refund

Posted on by Consumer Court
Name of Complainant Ajay Yadav
Date of ComplaintSeptember 10, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I only get 500 as a refund in my account when i disconnected jio fiber connection by your executive they uninstalled it and at the 14th day I got 500 as refund but I had paid 1500 as security money while jio fiber connection ,I disconnected the jio fiber service because of my transfer from […]

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Relocation of Jio fiber

Posted on by Consumer Court
Name of Complainant Kushal
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had a simple request for jio fiber relocation and it has become a mess. I have been requesting relocation for 2 weeks now. Day 1 – App did not work (prompt said systems are not responding. Try again later) Day 2 – App did not work (prompt said systems are not responding. Try again […]

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