Reliance JIO Fiber

Jio Fiber is not provding connection after payment

Posted on by Consumer Court
Name of Complainant Raju Sreenivasan
Date of ComplaintDecember 15, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Respected Sir, I have applied for Jio Fiber connection on 7-Dec-2023 with Order Number – NO0000V4083K. I paid an amount of Rs 2474.46 on 11-Dec-2024. So far they have not installed the fiber. I also created service request – SR00001TB520 which was auto closed. Another service rqeuest is also created today – SR00001TE78A. Customer care […]

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Jio Fiber Security Deposite Refund

Posted on by Consumer Court
Name of Complainant Srinidhi S
Date of ComplaintAugust 16, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have taken the jio fiber connetion on 01/08/2020 and I have paid 1500 as SD but after disconnecting the service on 19/05/2023 they suppose to pay back the SD amount of 1500 but they are not paying even after 3 months after the disconnection Jio Fiber Security Deposite Refund was last modified: August 16th, […]

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Not using internet of Jio Fiber.

Posted on by Consumer Court
Name of Complainant Rakesh Sharma
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Jio fiber connection with number +91-7313170124 in Indore, Madhya Pradesh. From last one month i am facing continue internet disconnections and not able to use internet. In last one month of 30 days i am only able to use internet for 15-20 days and paying bill for 30 days. It really disappointing that […]

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Jio fiber refund issue

Posted on by Consumer Court
Name of Complainant Deepika Sharma
Date of ComplaintMay 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Actually I have raised a relocation request for my connection,but they told me that relocation not possible in another state so you have to cancel the connection from here and get a new connection at different place and they told me that within 14 days of disconnection i will be getting my refund,but after shifting […]

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I opted and paid for prepaid fiber connection, and it’s showing postpaid connection

Posted on by Consumer Court
Name of Complainant Gulshan Nihalani
Date of ComplaintJanuary 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Got postpaid connection for jio fiber instead of prepaid, they took 6 months prepaid plan price also. And free OTT applications are also showing as to be expired in 4 days. Feeling cheated, fraud guys.. Please help me. I opted and paid for prepaid fiber connection, and it’s showing postpaid connection was last modified: January […]

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Delaying in Jio Fiber Box Pick up and Not Responding

Posted on by Consumer Court
Name of Complainant Vaibhav Tiwari
Date of ComplaintDecember 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Cancelled My Jio Fiber order in September. The cancellation was successfully made within 2 days and my account was suspended, they said they would pick up the box within 7 days, but they have not picked up the box from September till today i.e. 9th December. It’s been two months, but they are only […]

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Jio Fiber refund money

Posted on by Consumer Court
Name of Complainant Chaitri Vasavada
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I took one month jio fiber free installation offer for 2500/- in December 2021 and after which I am calling and mailing them constantly to refund my 2500/- but the email trail is still going on with stupid replies that they have raised tickets and they have refunded money as well after which I attached […]

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Jio Fiber device not picked, and refund not issued.

Posted on by Consumer Court
Name of Complainant PRITHVI RAJ K
Date of ComplaintOctober 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have my jio fibre disconnected around 3rd September as I was relocating to another city, but now they are not coming to my address for picking fibre router and issuing refund of amount (INR 1500) deposited with them. I have called to them many times, every time they inform me that they will reschedule […]

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Delaying in Jio Fiber Box Pick up and Not Responding

Posted on by Consumer Court
Name of Complainant HARSH AGARWAL
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Cancelled My jio fiber on 6th Aug. The cancellation was successfully made on 9th Aug, And they said they would pick up the box in 7 days, but they have not picked up the box from 9th Aug till Today(7th Oct). It’s been almost two months, but they are only rescheduling the pick-up date […]

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Jio Fiber Subscription Fees not refunded even after 12 days of cancellation

Posted on by Consumer Court
Name of Complainant Parth Rajesh Chhatrala
Date of ComplaintSeptember 12, 2022
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I have canceled my Jio Fiber Annual Subscription on 29th August 2022. Which was after using for 9 days. (I purchased on 20th August 2022). I was told by Customer Care that my device will be picked up from my home before 5th September 2022. But it was not picked up. On the contrary, the […]

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