red bus

I have booked a bus ticket from red bus app from Hyderabad to Bangalore

Posted on by Consumer Court
Name of Complainant Praveen Bhatt
Date of ComplaintDecember 10, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a bus from Hyderabad to Bangalore on 7th December 2024, but the bus didnt turn up and when i called customer care they are carelessly asking to look for alternative arrangements. I had paid 100% advance amount for ticket booking while they are not refunding the money at the moment nor helping […]

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Red bus refund policy is worst

Posted on by Consumer Court
Name of Complainant Sonu kumar
Date of ComplaintJuly 27, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a ticket for 27th July 2024 ticket. But the ticket was booked for 28th July 2024, however, when I reached customer care team, they confirmed that the ticket was booked for 28th July and requested you to reschedule on my own as per convenience. But due to fare difference i didn’t rescheduled the […]

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Red bus making fraud bookings

Posted on by Consumer Court
Name of Complainant Shobhit sharma
Date of ComplaintJune 21, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My name is shobhit sharma, I have booked a Volvo bus of BSRTC from Lucknow to delhi with the timing of 01.00AM l, the boarding point was Alambagh station, so we were two passengers, we reached at the boarding point at 12.00AM , we both were waiting ,after waiting for 30 minuts we didnt see […]

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Refund and compensation

Posted on by Consumer Court
Name of Complainant Suchi Smita Patnaik
Date of ComplaintMay 13, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked ticket in YOLO Bus from Trichy to Chennai on 12/05/2024. When I reached the boarding point and contact the bus operator he said the bus has already left the boarding point as it reached very earlier. I shouted how they can leave the boarding point earlier before even informing me or calling me. […]

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Bus cancelled but not informed till the last minute

Posted on by Consumer Court
Name of Complainant B.S.H.S.Singh
Date of ComplaintFebruary 29, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have book ticket in abhay bus the journey date is 28-02-2024. I called to the bus they said bus is cancelled on 25th itself red bus team not informed you that is not our fault. And red bus team send me a message that bus time at 11.16pm on 28th. Feb 2024. When I […]

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Same boarding point name shows two different locations far away from 100km each

Posted on by Consumer Court
Name of Complainant GUMMIDI SIVA MANIKANTHA
Date of ComplaintJanuary 19, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket in red bus from Dharmavaram (East Godavari) to Hyderabad. Ticket details Ticket #TT2H35525608 and PNR #STT214897 But Dharmavaram (East Godavari) shows two different locations far away from 100km only siri tours and travels shows like this. Remaining travels shows my original place as boarding point. Same boarding point name shows two […]

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Wrong GST Invoice provided by Red bus and customer care is not ready to correct the invoice

Posted on by Consumer Court
Name of Complainant Devesh Dubey
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked ticket online using Red Bus online portal, www.redbus.in. My Ticket No is TSBD60957932, Kanchipuram to Bangalore for travel on Wednesday 18 Oct 2023. I have paid and received ticket with a cost of 642.75 and GST invoice – RBSC008919939 with wrong amount of 639.58. I raised the complain to telephonic customer care […]

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Red bus

Posted on by Consumer Court
Name of Complainant Nageswara rao
Date of ComplaintNovember 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 22 nov 2023 I booked one bus darsi to hyderabad at 10pm. I was there at time for looking bus .before 10min only bus operator told me bus was cancelled. Due to breakdown at that night time how i will survive ???? Till now i didn’t get any refund also Red bus was last […]

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Red Bus Refund Credited but not received in my bank account

Posted on by Consumer Court
Name of Complainant Priyanshi Sharma
Date of ComplaintOctober 22, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi, I got message from red bus that my refund is credited to the same account whi h I used for payment method but when I checked my bank details it’s not credited. I tried to connect to red bus customer care also but it is worst there is no option to talk to their […]

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Red bus has cancelled my booking for my family trip at the last moment

Posted on by Consumer Court
Name of Complainant Naga janardhana
Date of ComplaintOctober 1, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked 12 seater vehicle from red bus for a family trip, I have also paid an advance for my booking and received the confirmation for my booking. Bus was supposed to leave at 9:30am on 1st Oct 2023 and I received a call from red bus team on 30th September at 10:00 pm […]

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