rapido

Abusive driver & unhelpful customer service

Name of Complainant Charushila
Date of ComplaintOctober 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took rapido rickshaw ride from Malad to kandivali driver saw me waiting i waived him to stop but he went ahead & stopped i called him & told him to take u turn he said i’m waiting here come & he cant take u turn so i crossed the road he started the waiting […]

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Rapido app charging more amount from customers

Name of Complainant Narasimha
Date of ComplaintOctober 22, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Recently I booked a rapido ride near vijayawada railway station which the distance is 500 metres only for that much of distance rapido charged 29 rupees from me . Please take certain actions from this kind private companies which are been charging more from customers Rapido app charging more amount from customers was last modified: […]

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Harassment

Name of Complainant Aarti
Date of ComplaintOctober 15, 2022
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

Rado driver tried to harassed with me and he was forcing me to cancel the ride and give him more money Took paytm amount, which was no action from the side of rapido, despite the complaint, no action was taken in the case. Driver name is santosh lal begi. Harassment was last modified: October 15th, […]

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Charged extra

Name of Complainant Azim Qureshi
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Yesterday when i was traveling from rapido the money shown was 81 inr while bookinh and after ride they charged me 94 inr which is not right i attaching the rapido customer chat as a proof i have more proof but that chat is clearly visible Charged extra was last modified: September 7th, 2022 by […]

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Rapido asking more price

Name of Complainant Manoj
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked auto which is just 1.5 km from pickup to destination..for that rapido is charging 88 rupees.. where local auto charges 50 rs.. including uber , ola and rapido, every app charging more and more.. need to reduce those fares and should be monitored strictly.. Rapido asking more price was last modified: August 10th, 2022 […]

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Not refunding amount in bank

Name of Complainant Mahendra Singh
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

They charged extra money for ride and only refunding in wallet. I asked them to refund in bank account but they denied and there is no policy regarding refund. Not refunding amount in bank was last modified: August 3rd, 2022 by Consumer Court

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bad behaviour of rider and abusing

Name of Complainant Pawan Yadav
Date of ComplaintJuly 22, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

i have book a ride from rapido, (7081719606) after waiting 15 mints i have given 3,4 times calls to the rider he has not receive the same, then a message him that i am getting late he told me to cancel the ride after waiting 15 mints, i just said that i will not cancel […]

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Extra charges

Name of Complainant prashant.madhwani@sbi.co.in
Date of ComplaintJuly 11, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Rapido app bike rider asked me for higher charge, whereas app showing 18 Rs. He asked me Rs. 30. This has happened every time have rode this app. Resulting in higher charges Extra charges was last modified: July 11th, 2022 by Consumer Court

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The rapido delivery man stole my package.

Name of Complainant Dashmeet
Date of ComplaintJune 11, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Man named Mudit phone number +91 80-45805500 completed delivery without handing over the package and refused to pick up calls after that. The rapido delivery man stole my package. was last modified: June 11th, 2022 by Consumer Court

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Accident and in emergency ward due to the Rapido driver

Name of Complainant Monika Stephenson
Date of ComplaintMay 5, 2022
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

My brother took a rapido bike service on May third around 11 am morning and due to the driver rash driving on overtaking a lorry the accident happened and my brother is severely injured and almost due to this doctor’s are saying his walking capabilities are doubtful.this is an emergency but your team is not […]

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