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Money deducted but order not confirmed

Posted on by Consumer Court
Name of Complainant Balateja
Date of ComplaintDecember 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve encountered an issue with my grocery order, amounting to 286 rupees, where payment through Paytm was successful. Despite numerous attempts via email and calls, there has been no response regarding order confirmation. The company seems unresponsive, and I’m distressed by this situation. Requesting assistance in securing a refund, as this appears to be a […]

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Payment not received

Posted on by Consumer Court
Name of Complainant Divya
Date of ComplaintApril 19, 2023
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I orderded Tresemme shampoo sachets x30 and one Tresemme conditioner bottle(order id: #77169) on 19th April 2023. I made the payment online through paytm. And the payment was successful. But the site says payment is not received. I tried contacting the customer support through mobile and email but couldn’t connect as the number is dead […]

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