PLDT

Sudden outage of internet

Name of Complainant Chloe Kirsten V. Balea
Date of ComplaintOctober 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Even though we have paid our monthly internet fees, our internet suddenly gets cut off from time to time. Sometimes, it would be for only a while. But on others, it would be gone for more than an hour or two. Sudden outage of internet was last modified: October 16th, 2023 by Consumer Court

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Slow Internet Connection

Name of Complainant Marquez, Darnel A.
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We deal with a slow, annoying internet connection yet they still charge thousands of peso just to maintain the WIFI connection. Slow Internet Connection was last modified: September 11th, 2023 by Consumer Court

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Bad servicing of PLDT

Name of Complainant Ghillian Krysel Gallardo
Date of ComplaintSeptember 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Before, we changed our wifi, our wifi was PLDT. We changed because we encountered a lot of events where our wifi will be cut off, and it will only be back after a few days. It was fine at first, but as the times goes on, our wifi always gets cut off and it affects […]

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