Phonepe

Got cheated by PhonePe (PhonePe has stolen my money). Please help me

Name of Complainant SWAMY SEKHARA BABU V
Date of ComplaintJanuary 24, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Dear Madam/Sir, To make the payment to one of our merchants we used the PhonePe app. We made the transaction of Rs. 5000 successfully. Following day, the other Rs. 5000 transaction was unsuccessful and our money got stuck in the PhonePe wallet. Where it’s not accepting any payment using our wallet money. Then we immediately […]

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I was sent money to wrong upi id, refund my money back

Name of Complainant Manisha
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was transfer money to wrong upi id I losed my money ,15000rs one time and 5000rs one time.I was contacted bank about this issue and phonepe customer care but no one bother about it. Please refund my money back to my account I was sent money to wrong upi id, refund my money back […]

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Not received Refund against failed transaction

Name of Complainant Rakshak kona
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

On 10 Dec I made transaction of Rs 1100 on phonepe application, but it’s failed and debited my money , it’s been 4th day I did not received my money back , I compain Phonepe customer care they said Amount hold with account ,contact your Bank side, I asked Bank they didn’t hold any amount […]

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Phonepe

Name of Complainant Raju Uma Mahesh
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

This is Uma Mahesh , I hold an Account in Bank of India ,Neredmet,Hyderabad.My customer ID is 194685080, Account number is 864110110018272. I wrongly credited 5,000 on 25/11/2021 (Thursday) through phonepe due to some fraudulent activity , which I realised later and went to Bank branch on 26/11/2021, early morning 9:30Am to inform this and […]

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Phonpe scratch card shows that i have own rupees 1992 & the next step was click send money to directly send reward amount to my bank. so i click on it. & then I got a message that my 1992 rupees has been deducted from my bank account. This is a cyber crime.

Name of Complainant Shib Sekhar Das
Date of ComplaintDecember 5, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Phonpe scratch card shows that i have own rupees 1992 & the next step was click send money to directly send reward amount to my bank. so i click on it. & then I got a message that my 1992 rupees has been deducted from my bank account. This is a cyber crime. Phonpe scratch […]

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Unable to use money in PhonePe wallet

Name of Complainant Lakshmana Rao
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I have money in my PhonePe wallet. I am unable to use it everytime as I am not getting option to pay from phonePe wallet. I have raised this complaint on Phonepe website, mail and everywhere possible. They do not respond. Looks like they are looting money from our wallets. Unable to use money in […]

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Fund Transferred receiver did not received into his account

Name of Complainant Manoj Kumar Singh
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I had made payment to many merchants on 29/10/21. Out which two merchants have not received payment into his bank account. Regarding same, I had contacted to phonepe helpline number. But They closed my complain without giving resolution to me. Fund Transferred receiver did not received into his account was last modified: November 20th, 2021 […]

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Money debited from account and didn’t credited in beneficiary account

Name of Complainant Naveen Kumar
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Dear sir My customer send me money from his account i.e 3780/-rs with transaction number T2110301253255690866527 from phonepe QR scan but didn’t receive by me and was deducted from customer account on 30 of october 2021 the same amount has not been neither returned in customer’s account nor received by me Please get this problem […]

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