Ola Electric

Regarding OLA Scooter Service Issues.

Posted on by Consumer Court
Name of Complainant Mayank Maheshwari
Date of ComplaintFebruary 14, 2025
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I purchased Ola Care Plus, but the service has been extremely disappointing. Despite raising an RSA request two days ago, there has been no update on my scooter’s pickup. I have made multiple calls to Ola Customer Care and their third-party RSA team, but all I get is the same response: “wait, wait, and wait.” […]

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Regarding after sales service

Posted on by Consumer Court
Name of Complainant Nayan Zagade
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I purchased a scooter from Ola Electric their scooter has faulty and low quality of suspension it got leaked about 6 months ago I visited the service centre, they told take appointment and then come. After 7 days I got appointment of service centre in Talegaon dabhade pune then their drama starts first they told […]

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Service not done for brokedown vehicle

Posted on by Consumer Court
Name of Complainant Sumithra K M
Date of ComplaintSeptember 5, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I OLA Electric bike had brokedown and its been more than a month after i raised the service , no one from OLA Electric is bothered to address the issue even after a month Service not done for brokedown vehicle was last modified: September 5th, 2024 by Consumer Court

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Ola Electric- Not sharing information/credentials for Delhi State Subsidy

Posted on by Consumer Court
Name of Complainant Chhitiz Kumar
Date of ComplaintSeptember 1, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I have purchased an Ola S1 Air in April 2024 and as per norms I am entitled to get State subsidy of INR 15K for the same. But Ola Electric is neither sharing any information/Dealer credential/ process to file it and mis leading with multiple false information. I have been following up with them for […]

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My scooter is at sevice center but they are not repairing my scooter

Posted on by Consumer Court
Name of Complainant Ankit
Date of ComplaintSeptember 1, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

My scooter is at service centre since 20 days but they are not repairing my scooter.No one support me about that and the service person make me fool.When is purchase they said about fast service but not given and all are making me fool. I want my scooter My scooter is at sevice center but […]

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Ola Electric Scooter Issues

Posted on by Consumer Court
Name of Complainant PRAJWAL P.G SHASTRY
Date of ComplaintJuly 27, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I bought the Ola S1 Pro at Sulur, Coimbatore on 26th December 2023 and ever since I had sound issues in the vehicle coming from the rear. I met with an accident on March end and gave the vehicle to service during April 1st week at Gandhipuram ola service, Coimbatore. They have taken 2 months […]

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Ola service issues

Posted on by Consumer Court
Name of Complainant Mohit
Date of ComplaintJuly 26, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

Ola electric is not providing proper service to customers, My vehicle is getting into scooter issue mode 20 times in 2 days, upon calling ola care they refused to sent the technician to repair even when vehicle is under warranty Ola service issues was last modified: July 26th, 2024 by Consumer Court

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Ola electric scooty servicing or repairs

Posted on by Consumer Court
Name of Complainant Subhadip Kapat
Date of ComplaintJuly 8, 2024
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

This OLA ELECTRIC company is totally fraud. They have no product’s quality and no customer service. The product is become defective within 7 days. They doesn’t provide any type of service after selling any product. They have no responsibility after raise a complain. So I want return my money. It should be banned immediately. Otherwise […]

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more than 3 months there is no track or expected day of delivery for my scooter

Posted on by Consumer Court
Name of Complainant ebanezer daniel
Date of ComplaintJuly 6, 2024
Name(s) of companies complained against
Category of complaint 2-wheelers
Permanent link of complaint Right click to copy link

I had placed the order for ola s1 pro on march 28, 2024 and promised me it will be delivered by april 19, 2024 later they updated the delivery date to april 30,2024. after that there is no trace on my scooter delivery date. in website while checking it shows as “Your scooter delivery is […]

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Delay and not responding call

Posted on by Consumer Court
Name of Complainant Dr Ashvini bhoi
Date of ComplaintJuly 3, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Respected sir With due respect I want to say I booked or purchased on (15 th April )my Ola vehicle . With assurance and confirmation of delivery befor 10 th may . Order – Order ID: OET-776381408150424-ESR785 . But when it’s delayed I called to toll free no. 080-33113311 .they said registration started . But […]

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